SmartBiz IT Research Library

CASE STUDY - In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Business Process Management | CRM | CRM Software | Document Management | Enterprise Content Management | Order Management Systems | ROI | SAP (Product)

WHITE PAPER - This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Accounting | Accounting Software | CEOs | CFOs | CIOs | Operational Support Systems | Payment Processing | ROI

WHITE PAPER - Read this paper today to learn how on-demand BI is different from traditional BI and how on-demand BI can be much more beneficial to your organization. This paper will also lay out the key points you need to consider when making your decision on which BI vendor is right for your organization.
Posted: July 9, 2009 | Published: July 9, 2009


Topics:  Budgeting | Business Intelligence | Business Performance Management | Dashboards | Data Integration | Data Management | Enterprise Applications Software | Metadata | OLAP | ROI

CASE STUDY - Check out this brief paper to learn how a customer benefited from a Gigamon deployment of TAPs directly into several 10G ports; they also aggregated the traffic, eliminating the need to connect very expensive tools on each connection in question.
Posted: July 6, 2009 | Published: January 5, 2009


Topics:  10 Gigabit Ethernet | Connectors | Data Management | Internet Access | Network Monitoring | Network Performance | Network Traffic Analysis | ROI

ANALYST REPORT - Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more.
Posted: June 29, 2009 | Published: June 29, 2009


Topics:  Application Performance Management | Application Security | IT Asset Management | IT Best Practices | IT Spending | Network Applications Software | Network Management | Network Performance | ROI

WHITE PAPER - Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
Posted: June 26, 2009 | Published: June 1, 2009


Topics:  Business Development | Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Enterprise | Enterprise Content Management | Enterprise Systems | ROI | TCO

WHITE PAPER - This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
Posted: June 26, 2009 | Published: October 1, 2008


Topics:  Cost Benefit Analysis | Data Center Management | Data Deduplication | Data Management | IT Infrastructure | ROI | Server Management | Systems Management | TCO

WHITE PAPER - This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry.
Posted: June 25, 2009 | Published: April 9, 2009


Topics:  ERP | ERP Software | Manufacturing | Manufacturing Execution Systems | Manufacturing Industry | Manufacturing Software | Manufacturing Systems | ROI

WHITE PAPER - Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Metrics | Business Performance Management | Business Process Automation | Campaign Management | CRM | Lead Generation | ROI | Sales Force Automation | Sales Order Management

WHITE PAPER - Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Business Management | Identity Management | Internet Security Software | ROI | Security | Security Management | SSO | TCO | Web Services

WHITE PAPER - Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
Posted: June 12, 2009 | Published: June 12, 2009


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | CIOs | Data Center Infrastructure Efficiency | Data Center Management | IT Infrastructure | IT Managers | IT Service Management | ROI | Sarbanes-Oxley Compliance | Systems Management

WHITE PAPER - This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
Posted: June 10, 2009 | Published: June 9, 2009


Topics:  Business Process Management | Change Management | CRM | CRM Best Practices | CRM Software | Customer Retention | Customer Satisfaction | Economic Environment | Productivity | ROI

EBOOK - Read this E-book to learn about how you can take a proactive approach to regulatory compliance. Rather than waste time and resources tackling one regulation at a time, find out how companies are looking at the big picture and forming security strategies based on their needs. Sponsored By: Imperva and StoredIQ
Posted: June 9, 2009 | Published: June 9, 2009


Topics:  CIOs | Compliance (Systems Operations) | Infrastructure Management | IT Best Practices | IT Governance | Regulations | Regulatory Compliance | Risk Assessment | ROI | Social Networking

CASE STUDY - One of the world's largest MMORPG publishers uses iovation to keep their games safe for their valued players, and the fraudsters out.
Posted: June 9, 2009 | Published: June 9, 2009


Topics:  Credit Cards | Database Management | Database Security | Device Control Software | Financial Services | Fraud Protection | Games and Entertainment Software | ROI

CASE STUDY - Ingram Entertainment Inc. is the leading national distributor of home entertainment products in the US. Having implemented the Data Domain and Luminex solution they have been able to successfully meet DR goals and achieve significant yearly cost savings.
Posted: June 8, 2009 | Published: June 8, 2009


Topics:  Backups | Data Replication | Data Storage | Disaster Recovery | Mainframe Server Hardware | Microsoft Exchange | ROI | Storage Infrastructure | Storage Media | Virtual Tape Libraries | WAN