SmartBiz IT Research Library

WHITE PAPER - Predictive analytics encompasses a variety of techniques from statistics and data mining that analyze current and historical data to make predictions about future events. In this Nucleus Research report, learn how your company can achieve ROI from Predictive analytics applications.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Analytic Applications Software | Content Management | Predictive Analytics | Predictive Analytics Software | Predictive Performance Management | ROI

WHITE PAPER - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Development | CRM | Customer Data Management | Customer Service | Dashboards | Microsoft Outlook | ROI | Sales | Security

WHITE PAPER - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Process Management | CRM | CRM Software | Customer Loyalty | Marketing | ROI | Sales | Software as a Service | Strategic Planning | TCO | User Experience

WEBCAST - In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.
Posted: February 19, 2009 | Premiered: February 19, 2009


Topics:  Business Intelligence Software | Business Process Automation | QOS | ROI | Workflow Software

CASE STUDY - When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
Posted: February 17, 2009 | Published: February 17, 2009


Topics:  Application Performance Management | Enterprise Systems | Network Management | ROI

WHITE PAPER - This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
Posted: February 17, 2009 | Published: December 22, 2008


Topics:  Change Management | Configuration Management | Data Center Management | Disaster Recovery | Enterprise Systems | High Availability | IT Service Management | Network Management | Regulatory Compliance | ROI

WHITE PAPER - The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
Posted: February 13, 2009 | Published: February 13, 2009


Topics:  Application Performance Management | Quality Control | ROI | Testing

TRIAL SOFTWARE - Easy. Fast. Fun. Business intelligence software that makes you and your organization work smarter. No deployment. No waiting. Just incredible ROI. Start analyzing your data like never before.
Posted: February 6, 2009 | Published: February 6, 2009


Topics:  Analytic Applications Software | Business Intelligence Software | Data Management | Data Management Software | Data Visualization | Data Visualization Software | ROI

WHITE PAPER - CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
Posted: January 12, 2009 | Published: January 12, 2009


Topics:  CFOs | CRM | EDI | Enterprise Applications Software | ERP | ROI | Supply Chain Management

EGUIDE - This series of tips discusses the issues involved in integrating solid state drives at three junctions in enterprise storage environments.
Posted: December 19, 2008 | Published: December 19, 2008


Topics:  Hard Disk Drives | RAM | ROI | SAN | Storage Management | Windows

WHITE PAPER - Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
Posted: December 15, 2008 | Published: December 15, 2008


Topics:  Best Practices | Insurance Applications Software | Insurance Industry | Productivity | ROI | Web Services

WHITE PAPER - Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  IP Telephony | PSTN | QOS | ROI | VoIP | WAN | WLAN

WHITE PAPER - Virtualizing any aspect of your data center changes the game for compliance and e-discovery.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Capacity Planning | CIOs | Data Centers | Disaster Recovery | Electronic Discovery | ROI | Server Virtualization | Vendors

WHITE PAPER - This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
Posted: December 10, 2008 | Published: October 11, 2008


Topics:  Business Structures | Network Security | Risk Management | ROI | Security Infrastructure | Security Managers | Security Policies | Security Spending

WHITE PAPER - The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning.
Posted: December 8, 2008 | Published: December 8, 2008


Topics:  Certification Programs | eCommerce | Education Industry | Educational Software | eLearning | LMS | ROI | Training and Educational Services | Web Conferences