SmartBiz IT Research Library

WHITE PAPER - Today, businesses must work smarter, not just harder - and to do it, they must use information to compete. With ever-greater demands on data resources, organizations need to derive greater value from their existing information.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Integration | Business Intelligence | Business Performance Management | Data Governance | Data Management | Globalization | Information Management | Information Management Software | Information Retrieval Software | Information Storage and Retrieval Systems | Knowledge Management

WHITE PAPER - Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Data Management | Decision Support Systems | Information Management | Knowledge Management

WHITE PAPER - A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Integration | Business Intelligence | Business Intelligence Software | Data Management | Enterprise Resource Management | Knowledge Management | Product Life Cycles | Productivity | SAP (Product)

WHITE PAPER - With business units demanding more access to corporate data, IT is pressured to deliver. Yet current business intelligence (BI) and data warehouse systems only examine specific quantifiable data. This white paper from Business Objects, explores the growth trend of unstructured data and examines the many benefits of unstructured data analysis.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Data Governance | Data Integration | Data Visualization | Data Warehouse Software | Data Warehouses | Decision Support Databases | Information Management | Information Retrieval Software | Information Storage and Retrieval Systems | Knowledge Management | Unstructured Data

WHITE PAPER - Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. See how Business Objects reporting solutions allow you to do just that.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Business Intelligence | CRM | CRM Software | Knowledge Management | Knowledge Management Software | Reporting Software | Revenue Projections | Sales and Marketing Software | Workforce Management Software

WHITE PAPER - IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Customer Satisfaction | Downtime | IT Best Practices | IT Governance | IT Infrastructure | IT Service Management | ITIL | Knowledge Management | Operational Metrics (Systems)

PRESENTATION - Do you know what data transport technology options are available in today's market? This paper will help you assess economic, operational, and security factors involved in selecting data transport technology and present Ethernet carrier services as an attractive data transport option.
Posted: May 13, 2009 | Published: April 21, 2009


Topics:  Data Encryption | Data Governance | Data Integration | Data Management | Data Migration | Data Security | Database Administration | Database Management | Databases | Ethernet Networks | Information Management | Information Security | Knowledge Management | LAN | WAN

WEBCAST - Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.
Posted: May 4, 2009 | Premiered: March 17, 2009


Topics:  CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Profiles | Data Collection | Data Governance | Data Management | Data Quality | Knowledge Management | Reporting Software | Research and Development | Research Institutes and Consortia | Surveys

WHITE PAPER - Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Posted: April 21, 2009 | Published: February 1, 2009


Topics:  Business Process Automation | Change Management | Collaboration | Compliance (Systems Operations) | CRM | Customer Loyalty | Customer Service | Customer Support Software | Knowledge Management | Reporting Software | Workflow Software

EZINE - In this month's issue of SharePoint eZine, you'll learn how indexing content creates a search environment that gives users information as they need it, how to maintain your SharePoint governance documents while keeping them current, and how setting guidelines for site provisioning gives flexibility for users and helps manage growth.
Posted: April 15, 2009 | Published: April 15, 2009


Topics:  Data Governance | Document Management | Indexing (Information Management) | Indexing Software | Knowledge Management | Search Engines | Site Search Software

WHITE PAPER - This document provides you with the knowledge to gain a complete understanding of all the issues you'll face when implementing a BI solution. In this paper, you'll find numerous examples of current Business Objects customers who are using BI in a variety of creative ways to make their organizations more responsive, productive, and profitable.
Posted: March 31, 2009 | Published: October 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Decision Support Systems | Executive Information Systems | Knowledge Management

PODCAST - Listen to this Podcast to learn how to build a dynamic IT infrastructure and pro-actively manage your data center.
Posted: March 24, 2009 | Premiered: March 24, 2009


Topics:  Application Performance Management | Data Center Management | Data Centers | Data Management | Information Management | Knowledge Management | ROI | TCO | Virtual User Interface Software

WHITE PAPER - In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
Posted: March 16, 2009 | Published: March 13, 2009


Topics:  Best Practices | Human Resources Services | Knowledge Management | Project Management

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: March 13, 2009 | Published: March 13, 2009


Topics:  Consultants | Consulting Services Industry | CRM | CRM Best Practices | Customer Service | Human Resources Services | Knowledge Management | Negotiation | Sales | Sales Consulting Services | Sales Representatives

WHITE PAPER - This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Integration | Collaboration | Cost Benefit Analysis | CRM | Customer Satisfaction | Information Management | Knowledge Management | Real-time Analytics | Sales | User Experience | Vendor Selection | Workforce Management Software | Workforce Planning