SmartBiz IT Research Library

PODCAST - W. Curtis Preston, executive editor of the Storage Media Group and independent backup expert, discusses the various options available today for backing up virtual machines including VMware's VCB, third-party products, and the ways that backup software products are evolving to ease virtual machine backups.
Posted: September 2, 2009 | Premiered: September 2, 2009


Topics:  Backups | Disk Backups | Server Virtualization | Storage Best Practices | Storage Virtualization | Strategic Planning

WEBCAST - During this webcast, our speaker will discuss ways to ensure IT governance is instituted at the enterprise for PPM success.
Posted: September 2, 2009 | Premiered: September 2, 2009


Topics:  Best Practices | Business IT Alignment | Cost Benefit Analysis | Executive Management | IT Governance | Project Portfolio Management | Strategic Planning

PODCAST - This podcast will review the steps CIOs can take to select top projects with the most value to the business, map resources and finally fill in the gaps.
Posted: September 2, 2009 | Premiered: September 2, 2009


Topics:  Best Practices | Business IT Alignment | Business Metrics | Cost Benefit Analysis | Enterprise Resource Management | Project Portfolio Management | ROI | Strategic Planning

WEBCAST - This comprehensive Webcast explores new methods for business continuity and walks you through how to approach and manage the various aspects of creating a continuity strategy with snapshot assisted backup and virtualisation tools. View this Webcast to learn more.
Posted: August 31, 2009 | Premiered: August 31, 2009


Topics:  Backup Software | Continuous Data Protection | Data Replication | Data Storage | Storage Best Practices | Storage Hardware | Strategic Planning

WHITE PAPER - An effective governance program will determine what kinds of data are inputs, outputs or byproducts, and will enable the company to quickly distinguish and process data elements accordingly. Read this paper to learn more.
Posted: August 26, 2009 | Published: August 26, 2009


Topics:  Business Intelligence | Business IT Alignment | Data Governance | Data Management | Data Quality | Environmental Standards | Green Data Center | Green Storage | Strategic Planning

PODCAST - In this expert podcast, find out why many companies are turning to business process management (BPM) to automate processes, optimize workflows and improve operational efficiency and agility.
Posted: August 20, 2009 | Premiered: August 19, 2009


Topics:  Business Activity Monitoring | Business Performance Management | Business Process Automation | Business Process Management | Business Process Management Software | Business Process Reengineering | Operational Support Systems | Quality Control | SOA | Strategic Planning | Systems Operations | Workflow Software

WEBCAST - This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
Posted: July 27, 2009 | Premiered: July 27, 2009


Topics:  Applications Management | Business IT Alignment | Business Management | Data Center Consolidation | Data Center Design | Data Center Management | Data Centers | Economic Environment | Infrastructure Management | IT Infrastructure | Network Management | ROI | Server Management | Software Architectures | Storage Consolidation | Storage Management | Strategic Planning | Systems Management | TCO

WEBCAST - Server virtualisation is an ever more important tool for reducing costs, increasing availability, and enhancing business agility.
Posted: July 17, 2009 | Premiered: July 17, 2009


Topics:  Backups | Budgeting | Business Continuity Planning | Data Management | Data Security | Server Virtualization | Storage Best Practices | Storage Virtualization | Strategic Planning | Structured Programming

WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
Posted: June 22, 2009 | Published: April 1, 2009


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | Economic Environment | IT Spending | Service Level Management | SLA | Strategic Planning | TCO

WHITE PAPER - This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
Posted: June 8, 2009 | Published: June 8, 2009


Topics:  Best Practices | Collaboration | Product Development | Product Management | Project Management | Software Development Methodologies | Software Project Management | Strategic Planning

WEBCAST - This Webcast can help you put your business intelligence (BI) and enterprise resource planning (ERP) needs into perspective with application strategy tips offered by Ray Wang at Forrester Research.
Posted: June 1, 2009 | Premiered: June 25, 2009


Topics:  Application Outsourcing | Application Performance Management | Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | Business Performance Management Software | Business Process Management | ERP | ERP Software | Strategic Planning

EBOOK - The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
Posted: May 4, 2009 | Published: May 4, 2009


Topics:  Change Management | CIOs | Contract Management | ERP | Outsourcing | Project Management | Strategic Planning | Supplier Relationship Management

WEBCAST - Check out this webcast to learn the business and technical issues that drive privacy protection requirements and how to safeguard confidential data by leveraging data masking techniques as part of an overall integrated data management strategy.
Posted: February 24, 2009 | Premiered: February 24, 2009


Topics:  Best Practices | Compliance (Systems Operations) | Continuous Data Protection | Data Governance | Data Management | Data Security | Data Storage | Information Management | Intrusion Prevention | Risk Management | Security Best Practices | Strategic Planning

WEBCAST - View this mediacast and learn how to optimize your storage infrastructure using the latest NAND technologies, HDD and DRAM.
Posted: February 20, 2009 | Premiered: February 20, 2009


Topics:  Budgeting | Business Continuity Planning | Data Management | Disk Backups | Economic Environment | Solid State Disks | Storage Best Practices | Storage Capacity | Strategic Planning

WHITE PAPER - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Process Management | CRM | CRM Software | Customer Loyalty | Marketing | ROI | Sales | Software as a Service | Strategic Planning | TCO | User Experience