SmartBiz IT Research Library

CASE STUDY - Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  Business Process Outsourcing | Business Processes | COBOL | Data Migration | Insurance Industry | IT Managers | Mainframe Server Hardware

WHITE PAPER - The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.
Posted: October 26, 2009 | Published: February 8, 2008


Topics:  Business Intelligence | Business IT Alignment | Business Processes | IT Services | IT Spending | Operational Metrics (Systems) | SAP (Product) | SMBs

WHITE PAPER - This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
Posted: October 26, 2009 | Published: December 28, 2007


Topics:  Business Activity Monitoring | Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | Business Process Management | Business Processes | Inventory Management | Manufacturing Systems | Operational Metrics (Systems) | SAP (Product)

WHITE PAPER - Read this paper to learn how analytics can help you leverage the right combination of people, processes, and information. With analytics, you can analyze your sales and marketing processes to gain insights more quickly and improve business performance. Read on to learn how by using analytics you can increase top-line revenue.
Posted: October 26, 2009 | Published: October 26, 2009


Topics:  Business Intelligence | Business Performance Management | Business Process Management | Business Processes | Marketing | Reporting Software | Revenue Projections | Sales | SAP (Product)

WHITE PAPER - A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.
Posted: October 26, 2009 | Published: December 29, 2008


Topics:  Business IT Alignment | Business Process Management | Business Processes | Business Systems | Enterprise Resource Management | Enterprise Systems | IT Spending | ROI | SAP (Product)

WHITE PAPER - While your company has continued to improve its operating efficiencies, you feel your company should be spending more time analyzing what's going on and predicting and planning for the future. This white paper from SAP offers guidance on how to improve the efficiency and effectiveness of your company with business intelligence.
Posted: October 26, 2009 | Published: September 1, 2009


Topics:  Analytic Applications Software | Business Intelligence | Business Processes | Data Warehouses | Operational Metrics (Systems) | SAP (Product) | SMBs | Software as a Service

VIRTUAL SEMINAR - This free, one-day virtual seminar provides insight into useful business process management (BPM) design patterns and how to effectively link the business and modern software services. Attend to hear our experts explore the truths and myths of BPM and service-oriented architecture (SOA) as well as agile approaches to BPM and SOA.
Posted: October 26, 2009 | Published: December 8, 2009


Topics:  Application Development | Business Process Management | Business Process Reengineering | Business Processes | Composite Applications Software | Enterprise Applications Software | Infrastructure Management | Project Management | SOA

EGUIDE - Read this E-Guide to learn what businesses are doing to streamline processes and enhance productivity by successfully implementing business process management (BPM).
Posted: October 22, 2009 | Published: October 21, 2009


Topics:  Business Management | Business Process Management | Business Process Management Software | Business Processes | Business Systems | Enterprise Resource Management | SOA | SOA Governance

VIDEO - This keynote describes the frustrations of modern knowledge workers in their quest to actually get some work done, and solutions for how to guard yourself against all those distractions.
Posted: October 21, 2009 | Premiered: October 21, 2009


Topics:  Application Life-Cycle Management | Best Practices | Business Models | Business Processes | Java | Software Development Tools

WHITE PAPER - This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
Posted: October 20, 2009 | Published: October 20, 2009


Topics:  Best Practices | Business Performance Management | Business Processes | Compliance (Finance) | Data Modeling | Gramm-Leach-Bliley Act | HIPAA Compliance

WHITE PAPER - This whitepaper discusses best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment.
Posted: October 19, 2009 | Published: October 19, 2009


Topics:  Business Process Automation | Business Process Management | Business Process Management Software | Business Processes | Corporations | ERP | ERP Software | Financial Management | SAP (Product)

PRODUCT OVERVIEW - With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today.
Posted: October 16, 2009 | Published: October 16, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Business Performance Management | Business Process Management | Business Process Management Software | Business Processes | Cloud Computing | SOA

EGUIDE - The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.
Posted: October 16, 2009 | Published: October 1, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | Business Processes | SOA | SOA Governance

PODCAST - Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail.
Posted: October 15, 2009 | Premiered: October 15, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Automation | Business Process Management | Business Processes | Business Systems | SOA

WEBCAST - Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM Smart SOA approach can help you react quickly and drive ROI. After the seminar you'll receive a complimentary IBM BPM assessment for a targeted analysis of your current situation.
Posted: October 15, 2009 | Premiered: October 15, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Business Performance Management | Business Process Management | Business Processes | SOA