SmartBiz IT Research Library

WHITE PAPER - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Service Management | Change Management | IT Infrastructure | IT Service Management | ITIL | Project Management

WEBCAST - Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam.
Posted: December 10, 2008 | Premiered: December 10, 2008


Topics:  Educational Software | eLearning | eLearning Software | Ethics | LMS | Microsoft Excel | Project Management

WHITE PAPER - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Posted: December 10, 2008 | Published: January 1, 2006


Topics:  Change Management | Content Delivery | IT Service Management | ITIL | Project Management | Risk Management

WHITE PAPER - This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
Posted: December 10, 2008 | Published: January 9, 2007


Topics:  Certification Programs | eLearning | LMS | Management Training | Professional Organizations | Project Management | Training and Educational Services

WHITE PAPER - While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between...
Posted: October 15, 2008 | Published: September 26, 2008


Topics:  Collaboration | Project Management | Software Best Practices | Software Development Life-Cycles | Software Development Methodologies | Software Quality Assurance

WHITE PAPER - In this white paper, you will gain insight into five myths commonly associated with agile development. Explore what agile development is in reality, what it is not, and the true benefits of transitioning to agile methods in your organization.
Posted: October 15, 2008 | Published: September 26, 2008


Topics:  Business IT Alignment | Productivity | Project Management | Software Best Practices | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Software Engineering Institute | Software Quality Assurance | Testing

WHITE PAPER - This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Collaboration | Productivity | Project Management | Project Management Software | Project Portfolio Management | Quality Control | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Software Quality Assurance

WHITE PAPER - This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.
Posted: August 1, 2008 | Published: August 1, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Application Performance Management Software | Diagnostic and Test Software | Document Management | Performance Testing | Project Management | Software Quality Assurance | Software Testing

WHITE PAPER - Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
Posted: August 1, 2008 | Published: August 1, 2008


Topics:  Application Life-Cycle Management | Business IT Alignment | Business Process Management | IT Best Practices | Project Management | Project Management Software | Project Portfolio Management | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools

WHITE PAPER - Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.
Posted: June 11, 2008 | Published: June 1, 2008


Topics:  Calculators | Data Governance | Data Quality | Metadata | Project Management | Risk Management | ROI | Test Results

WHITE PAPER - Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
Posted: February 4, 2008 | Published: January 1, 2007


Topics:  Budgeting | Business IT Alignment | Business Process Management | CRM | ERP Software | Project Management | ROI | Strategic Planning

WHITE PAPER - Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..
Posted: June 19, 2007 | Published: August 15, 2008


Topics:  Application Development and Integration Services | Collaboration | Project Management | Project Management Software | ROI | Software Development Life-Cycles | Software Development Tools