SmartBiz IT Research Library

PODCAST - This podcast will review the steps CIOs can take to select top projects with the most value to the business, map resources and finally fill in the gaps.
Posted: September 2, 2009 | Premiered: September 2, 2009


Topics:  Best Practices | Business IT Alignment | Business Metrics | Cost Benefit Analysis | Enterprise Resource Management | Project Portfolio Management | ROI | Strategic Planning

WEBCAST - Watch this webcast to learn about a new unique workload profiling tool that takes the guess work out of identifying underutilized physical servers and virtual hosts. Learn how to leverage this tool for improved use and longer life of your current hardware.
Posted: August 28, 2009 | Premiered: August 28, 2009


Topics:  Capacity Planning | Data Center Consolidation | Data Center Infrastructure Efficiency | Data Center Management | IT Management | Network Capacity | Network Performance | ROI | Server Consolidation | Server Virtualization | VM

BROCHURE - Read this brochure to learn why Motorola fixed wireless broadband solutions are a smart investment when balancing business needs with network performance and budget reality.
Posted: August 19, 2009 | Published: March 2, 2009


Topics:  CIOs | Mobile Device Management | Network Performance | Network Security | ROI | Telecommunications Industry | Wireless Infrastructure | Wireless Services | Wireless Systems | WLAN

VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Posted: August 17, 2009 | Premiered: August 7, 2009


Topics:  Best Practices | Business IT Alignment | Change Management | Help Desk Management Services | Infrastructure Services | ITIL | ROI | Service Level Management

ASSESSMENT TOOL - One of the biggest problems in keeping networks and desktops secure is patch management. Shavlik's solutions simplify patch management through automation, increased visibility, and control. Answer six questions in this quick demo to determine how much time and money you can save when you simplify and automate patch management with Shavlik.
Posted: August 4, 2009 | Published: August 4, 2009


Topics:  Application Security | Applications Management | Network Security Software | Patch Management | Patch Management Software | ROI | Security | Security Threats | Software Upgrades | Vulnerability Assessments | Vulnerability Management

WEBCAST - Join Forrester analyst Galen Schreck for a discussion on maintaining readiness for recovery in 2010. He shares ideas on the topic, starting with consolidation and infrastructure, combining virtualization and automation to reduce your cost, making better hardware decisions, and optimizing your data center facilities.
Posted: July 30, 2009 | Premiered: July 30, 2009


Topics:  Business Activity Monitoring | Business Architectures | Business Environment | Business Intelligence | Business Management | Data Center Infrastructure Efficiency | Economic Environment | ROI

BROCHURE - Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
Posted: July 28, 2009 | Published: July 1, 2009


Topics:  Brand Loyalty | CRM | CRM Best Practices | CRM Software | Customer Data Management | Customer Loyalty | Customer Service | ROI

WEBCAST - This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
Posted: July 27, 2009 | Premiered: July 27, 2009


Topics:  Applications Management | Business IT Alignment | Business Management | Data Center Consolidation | Data Center Design | Data Center Management | Data Centers | Economic Environment | Infrastructure Management | IT Infrastructure | Network Management | ROI | Server Management | Software Architectures | Storage Consolidation | Storage Management | Strategic Planning | Systems Management | TCO

WHITE PAPER - The following paper outlines seven ways that data governance programs can help manage costs and presents a mechanism for quantifying the return on investment (ROI) for these contributions.
Posted: July 24, 2009 | Published: July 24, 2009


Topics:  Compliance Best Practices | Cost Benefit Analysis | Data Governance | Data Management | Data Quality | Data Stewardship | Master Data Management | Project Management | ROI

WHITE PAPER - This paper discusses the role of data governance programs in supporting compliance efforts, and presents an ROI formula you can use in those circumstances where it's important to quantify the value of data governance efforts.
Posted: July 24, 2009 | Published: July 24, 2009


Topics:  Compliance Audits | Compliance Best Practices | Data Governance | Data Quality | Data Stewardship | HIPAA Compliance | Master Data Management | Payment Card Industry Data Security Standard Compliance | Regulatory Compliance | ROI | Sarbanes-Oxley Compliance

WHITE PAPER - In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
Posted: July 22, 2009 | Published: July 22, 2009


Topics:  CRM Services | CRM Software | Customer Data Integration | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Marketing | ROI

WHITE PAPER - Virtualization helps reduce IT costs and increases business agility. Because of this, virtualization technologies are particularly suited to these economic times. This white paper explores the evolution of virtualization, and then gives practical advice on how virtualization can benefit your organization.
Posted: July 22, 2009 | Published: July 1, 2009


Topics:  Backups | Data Management | ROI | Storage Management | Storage Provisioning | Storage Resource Management | Storage Virtualization | TCO

CASE STUDY - Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
Posted: July 13, 2009 | Published: July 13, 2009


Topics:  Business Performance Management | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Document Management | Enterprise Content Management | Enterprise Resource Management | ERP | Order Management Systems | ROI | SAP (Product)

CASE STUDY - Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.
Posted: July 13, 2009 | Published: July 13, 2009


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Document Management | Enterprise Content Management | Enterprise Resource Management | ERP | ERP Software | Order Management Systems | ROI | SAP (Product)

WHITE PAPER - Most companies today recognize the operational efficiencies and benefits to be gained by removing paper from business processes that rely on documents. Read this whitepaper to learn about a document management solution that can automate many of your business processes, removing the need for paper forms, saving you time, and saving you money.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Document Management | Document Management Software | Financial Transaction Processing | IT Spending | ROI