SmartBiz IT Research Library

In this context, "order" means the full order lifecycle, encompassing a variety of supply chain interactions including the exchange of requests for quotations, quotes, purchase orders, shipping documents, invoices and payments, among others. An error anywhere along this continuum of business interactions leads to an imperfect order and significant costs to the companies involved. For example, a lack of supplies due to an inaccurate order can stop an assembly line. Depending on the nature of the imperfection, a flaw can negatively impact production, sales, cash flow, employee productivity and customer satisfaction.