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Posted:
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10 Sep 2008
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Published:
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09 Sep 2008
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Format:
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PDF
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Length:
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28
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Whether you're a CEO or machine operator, work is getting faster and more complex. Few jobs can be accomplished in isolation, and technical mastery of a job is not necessarily a ticket to results. Jobs increasingly require cognitive and analytical capability, personal skills, political savvy, influence and persuasion, delegation, adaptability, and cultural know-how. For leaders, the list also includes the ability to inspire talent, think strategically, and manage amidst paradox and uncertainty.
Such capabilities tend to evolve through experience, outside the physical or virtual classroom. It is estimated that over 70 percent of what people know about their job is learned through everyday interactions with their colleagues. People learn when they acquire, interpret, and apply knowledge around real-life issues in the context of their jobs. They learn when they stretch beyond their comfort zones. And they learn when they take the time and space to question and reflect on their experiences
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Author
Robin Athey
Research Director, Organizational Performance
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Deloitte Services LP
Robin leads Deloitte’s research on the human aspects of organizational performance. Her work seeks to catalyze conversation across a broad range of topics such as talent management, organizational knowledge, learning, and change, leadership, diversity, innovation, and growth. She has authored numerous studies and articles, teaming with faculty from MIT, Harvard, and INSEAD. Her current research challenges existing talent management practices and suggests a different approach in light of emerging trends. Her work has been cited in major media around the world, such as The Economist, ABC World News, The Times, Investors’ Business Daily, and The Globe and Mail. She has presented at conferences and led executive roundtables in North America, Europe, and Asia Pacific. She sits on several executive councils, including the Learning Innovations Laboratory (LILA) at Harvard University, the Executive Development Network, the Network Roundtable at the University of Virginia, and the Working Knowledge council at Babson College. She has also served on the board of the United Nations Association.
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BROWSE RELATED
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sponsored by SAP America Inc
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