SmartBiz IT Research Library

Enterprise Content Management (ECM) systems have been a part of the business solutions and IT toolbox for several decades. ECM began with the implementation of component technologies. ECM was not conceived holistically, but rather grew from the integration of point technologies that include search, imaging, electronic records management, document management, COLD/ERM, web content management, workflow, collaboration and hierarchical storage management. These point technologies were typically targeted at specific collections of unstructured content (e.g. documents) to solve targeted business issues.