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How Software as a Service (SaaS) Providers Can Instill Customer Confidence
sponsored by Iron Mountain Digital
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Posted:
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19 Sep 2008
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Published:
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19 Sep 2008
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Format:
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PDF
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Length:
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6
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
SaaS is trending upwards. Business owners who want to reduce cost and focus on the core competencies that drive their business are supporting it. Venture capital is showing up in force and CIOs no longer seem too concerned about issues that plagued ASPs during the early days. Unfortunately, no one possesses the crystal ball that will allow the subscriber to see into the future. It only takes one instance of a disaster in the news to cause a shift in demand. Therefore, the only way to ensure that demand for SaaS will remain healthy is to have a SaaS escrow in place as a contingency plan that responsibly addresses disaster recovery and business continuity concerns.
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Author
Frank Bruno
Manager
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Iron Mountain Digital
Frank Bruno is a manager for Iron Mountain Intellectual Property Management services, and consults with developers, corporations, and intellectual property law professionals throughout the United States on IP management best practices. He has spoken at many professional and industry events, including the NCMA World Congress, IACCM Annual Conference, IAITAM Annual Conference, and Caucus.
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BROWSE RELATED
RESOURCES
Application Deployment | Application Life-Cycle Management | Application Service Providers | RTO | Software Architectures | Software as a Service | Software Asset Management | Software Licensing
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sponsored by Iron Mountain Digital
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