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ABSTRACT:
Forms are a critical piece to the insurance business, and more than 80% of what a customer sees is represented by the forms that are put in their hands. It can be a challenge to compete effectively in a mature yet complex, competitive and cyclical market and to maximize profits, even in highly regulated types of insurance. It can also be difficult to create and maintain many types, and a large number, of forms, including policy documents, customer and vendor related documents, and marketing materials. Listen to this presentation to gain insights into how some innovative new approaches to forms management can improve performance, efficiency, and speed.
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Speakers
Katherine Burger
Editorial Director
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CMP Media
Katherine Burger is Editorial Director of Insurance & Technology and Bank Systems & Technology, members of the Enterprise Groups and InformationWeek Media Network of CMP Media. She assumed leadership of Insurance & Technology in 1991 and of Bank Systems & Technology in 2003. In addition to directing the editorial strategy of both publications, Kathy is charged with extending the brands through the creation and development of new products, editorial supplements, special publications and live and online events (including I&T’s Executive Summit and Insurance Standards Leadership Forum conferences, BS&T’s Executive Summit, and live custom events and roundtables on behalf of companies including Microsoft, SAS, BearingPoint and i-Flex).
Craig Weber
Senior Vice President
,
Celent
Craig Weber is Managing Director of Celent's insurance practice. Mr. Weber's research is focused on insurance distribution, underwriting, and service. He is the author of Celent's annual independent producer surveys, and the primary author of the popular Insurance Software Deal Trends studies. Recent consulting clients have engaged Mr. Weber for analyses of e-business and self-service trends, an assessment of potential document automation strategies, and custom versions of Celent's producer survey.
John Black
Director ? Staff Services
,
Capitol Insurance Companies
Mr. Black has over 25 years of experience in the Property & Casualty insurance industry. He has held leadership roles in the areas of underwriting, marketing, product development, system development, and distribution. Experience includes:
Marc Romano
Senior Director of Engineering
,
EMC Document Sciences
Marc Romano joined EMC Document Sciences in 2003 and has held a myriad of key positions. The most recent was as Director of the Insurance Practice where he provided leadership and expertise in P&C, Life and Health markets. As a key contributor in the vertical, Marc was instrumental in designing, developing and launching the xPressForms solution.
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