SmartBiz IT Research Library

Making BI and performance management work requires agreement from all stakeholders

Improving business performance is a goal that cannot be realized without mutual cooperation and alignment between business and IT. In collaboration, IT focuses on architecture, system administration, scalability and performance, security and infrastructure, while business evaluates the practical usability and capabilities of tools being considered and how effectively they can be integrated into organizational and business processes. All parties must ensure that both technical requirements and the business needs are well defined, harmonized and prioritized. Leaving everything to one party or the other can be a sure path to failure.

In this whitepaper, you will learn about:

• Effective processes to assess and prioritize business and user requirements
• How to identify common conflicts and negotiate effective resolution
• How to establishing shared evaluation criteria when choosing a Performance Management system
• Understanding both short and long term costs as well as inherent trade-offs
• Creating a business case that includes current and new investments