SmartBiz IT Research Library

EZINE - In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
Posted: October 14, 2008 | Published: October 11, 2008


Topics:  Business Processes | CRM Software | ERP | IT Infrastructure | Master Data Management | Security | Software as a Service | Web Services

JOURNAL ARTICLE - Celebrating Midmarket IT Success.
Posted: October 9, 2008 | Published: July 1, 2007


Topics:  CIOs | Leadership | SMBs

JOURNAL ARTICLE - Craig Lee is CIO of Honolulu-based American Savings Bank (ASB), Hawaii's third-largest financial institution with $6.7 billion in assets.
Posted: December 5, 2007 | Published: December 1, 2007


Topics:  Banking Industry | CIOs | IT Outsourcing Services

JOURNAL ARTICLE - When Joshua Dees became the head of IT at Black Diamond Equipment Ltd., a storied maker of rock and ice climbing gear, he spent much of his first year figuring out how to take the company to the next level.
Posted: December 5, 2007 | Published: December 1, 2007


Topics:  ERP | Manufacturing Industry | PLM | PLM Software | SOA | SOA Governance | Systems Integration

JOURNAL ARTICLE - For years, midmarket CIOs have eyed with envy larger companies' embrace of Voice over Internet Protocol, or VoIP, technology. After all, VoIP can be a good way to cut costs and add flexibility to telephony.
Posted: December 5, 2007 | Published: December 1, 2007


Topics:  CIOs | IP PBX | Network Security | VoIP

JOURNAL ARTICLE - Rows of flashing slot machines buzz throughout Viejas Enterprises' tribal casino. An outdoor arena erupts with light and sound as entertainers such as country singer Randy Travis and comedian Bill Cosby take the stage.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  Blade Servers | CIOs | Cooling Equipment | Data Center Management | Server Virtualization | Surveys

JOURNAL ARTICLE - CIO Jeff Connery created a services organization that supplies IT to two credit unions. Here he shares his rules of the road.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  Banking Industry | Collaboration | IT Departments | IT Services | Mergers and Acquisitions

JOURNAL ARTICLE - I don't confess this to too many people, but to really understand this column, you need to know that my undergraduate degree is in physics. This is hard for me to admit because being a physics major with a career in IT makes me some kind of a double nerd.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  ITIL

JOURNAL ARTICLE - How a car-sharing company uses wireless, the Web and more to accelerate growth.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  Automotive Industry | CTOs | Telematics

JOURNAL ARTICLE - In the two and a half years we have been publishing CIO Decisions, we've seen a lot of change. We've watched some of you weather a merger or acquisition, a job change, a tech overhaul, new executive leadership, project failures and more.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  CIOs

JOURNAL ARTICLE - A new CIO brings process and the latest IT to Canada's largest electrical distributor.
Posted: October 3, 2007 | Published: October 1, 2007


Topics:  CIOs | CobiT | IT Management | Strategic Planning | Utilities Industry

JOURNAL ARTICLE - Korbel CIO Robert Barnes has brought 21st century IT to a 19th century company, fixing an errant ERP project and BI system in the process.
Posted: October 3, 2007 | Published: October 1, 2007


Topics:  Bioterrorism | Business Intelligence | Business Intelligence Software | CIOs | ERP | ERP Software | FDA Compliance | Food and Beverage Industry

JOURNAL ARTICLE - Almost half of midmarket firms have poor disaster recovery plans, according to one estimate. Follow these steps to be sure you're not one of them.
Posted: October 3, 2007 | Published: October 1, 2007


Topics:  Business Continuity Planning | Disaster Planning | Disaster Recovery | IT Asset Management

JOURNAL ARTICLE - Vendor management offices are just one way to ensure an organization's effective use of outside resources. CIOs share their best tactics.
Posted: October 3, 2007 | Published: October 1, 2007


Topics:  CIOs | Contract Management | IT Governance | Supplier Relationship Management | Vendor Selection

JOURNAL ARTICLE - At the House of LaRose, a motherboard burned out and brought all of the distributor's systems to a crashing halt.
Posted: October 3, 2007 | Published: October 1, 2007


Topics:  Disaster Planning | Disaster Recovery