SmartBiz IT Research Library

WEBCAST - This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: November 9, 2009 | Premiered: November 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | CRM Analytics | Decision Support Systems | Real-time Analytics | Self-Service Applications Software | Software as a Service | Web Analytics | Web Development Tools

WHITE PAPER - This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
Posted: November 4, 2009 | Published: November 4, 2009


Topics:  Business Development | Business Intelligence | Business Performance Management | Business Process Management | Corporate Governance | Corporations | Enterprise | Performance Testing

WHITE PAPER - This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
Posted: November 4, 2009 | Published: November 4, 2009


Topics:  Business Models | Business Process Management | Business Processes | Equity Financing | Operational Amplifiers | Performance Testing | Sales | Sales Force Automation | Sales Representatives