SmartBiz IT Research Library

WEBCAST - View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
Posted: November 6, 2008 | Premiered: November 13, 2008


Topics:  Business Integration | Business Intelligence | Content Integration | CRM Analytics | Customer Data Management | Data Integration | Data Warehouses | Knowledge Management | Master Data Management

WEBCAST - This Webcast looks at business process management(BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.
Posted: September 24, 2008 | Premiered: October 1, 2008


Topics:  Business Process Management | CRM | Customer Data Management | Document Management | ERP | Knowledge Management

WEBCAST - This Webcast details how to implement effective data management with a repeatable and consistent approach for developing standards, policies and plans. Learn how to reduce the manual effort involved in data management with effective data stewardship.
Posted: August 21, 2008 | Premiered: August 27, 2008


Topics:  Data Collection | Data Management Software | Data Quality | Metadata | Policy Server Software | Productivity | Workflow Software