SmartBiz IT Research Library

WHITE PAPER - The newest release of Opalis Integration Server version 5.5 continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
Posted: June 24, 2008 | Published: April 1, 2008


Topics:  Business Process Management | Dashboards | Data Centers | Enterprise | ITIL | Operational Support Systems | Professional Services Automation Software | SLA

BOOK - This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Best Practices | Change Management | CMDB | Data Centers | NAS | Network Configuration Management | Security | Software

WHITE PAPER - This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Business Process Automation | Dashboards | Data Centers | IT Infrastructure | ITIL | ROI | SLA | Workflow Software

BOOK - Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Business Continuity Planning | Business Processes | Change Management | Configuration Management | Data Quality | IT Infrastructure | Spreadsheets

WHITE PAPER - The range of virtualization technologies, multitude of platforms, and array of vendors raises significant issues around people, process, and technology. This white paper looks at how pairing IT process automation with virtualization addresses these issues
Posted: May 20, 2008 | Published: May 1, 2008


Topics:  Blade Servers | Security | Server Consolidation | Server Virtualization | Server Virtualization Software | SLA | Storage Devices | Storage Virtualization Software | Virtualization

WEBCAST - This webcast discusses the unforeseen challenges that virtualization can present for people, processes and technology, and explains how IT Process Automation can help IT manage these areas more efficiently.
Posted: April 18, 2008 | Premiered: April 18, 2008


Topics:  Business Process Automation | Configuration Management | Server Virtualization | Server Virtualization Software | Software Implementation | Systems Integration | Systems Management