SmartBiz IT Research Library

WHITE PAPER - Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Application Service Providers | Content Delivery | Customer Service | Network Configuration Management | Network Management | Network Management Protocols | SIP

WHITE PAPER - The only way to ensure that demand for SaaS will remain healthy is to have a SaaS escrow in place as a contingency plan that responsibly addresses disaster recovery and business continuity concerns.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Deployment | Application Life-Cycle Management | Application Service Providers | RTO | Software Architectures | Software as a Service | Software Asset Management | Software Licensing

PODCAST - Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  Application Service Providers | Capacity on Demand | Cost Benefit Analysis | Customer Satisfaction | Desktop Management | IT Asset Management | Security | Server Virtualization | Strategic Planning

PRODUCT OVERVIEW - GradeCard is an enterprise software system that captures data from a customer's Enterprise Resource Planning system, stores the data, compiles, and then analyzes the data into the form of a periodic electronically transmitted GradeCard.
Posted: April 10, 2008 | Published: April 10, 2008


Topics:  Application Service Providers | Business Performance Management Software | Data Integration | Databases | ERP Software | Host Management | Manufacturing Industry | ROI | Supplier Management | Supply Chain Management | Supply Chain Software

WHITE PAPER - Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da...
Posted: September 18, 2007 | Published: January 1, 2006


Topics:  Application Service Providers | Business Intelligence | Customer Data Management | Data Collection | Data Integration | Data Profiling | Data Quality | Data Warehouse Software | Database Management

WHITE PAPER - Using an outsourced Software as a Service (SaaS) model can improve the efficiency and performance of small and medium-sized businesses (SMBs). This paper explores the benefits of SaaS, a cost-effective approach to managing your IT infrastructure.
Posted: January 29, 2007 | Published: January 1, 2007


Topics:  Application Hosting | Application Infrastructure | Application Performance Management | Application Service Providers | Business Performance Management | Business Service Management | Computer Software Industry | Infrastructure Services | ISVs | IT Outsourcing Services | SMBs | Software as a Service | Software Licensing | Vendor Selection