SmartBiz IT Research Library

EBOOK - Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Asset Management (Finance) | Business IT Alignment | CFOs | Change Management | IT Service Management | IT Spending | ITIL | Software as a Service

WHITE PAPER - This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
Posted: August 10, 2009 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Best Practices | Budgeting | Customer Service | Market Trends | Portfolio Management (Finance) | Risk Assessment | Risk Management | Workflow Management Coalition

WHITE PAPER - This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.
Posted: August 10, 2009 | Published: January 5, 2009


Topics:  Asset Management (Finance) | Business IT Alignment | Financial Management | Financial Reporting | Financial Services Industry | Order Management Systems | Portfolio Management (Finance) | Workflow Software

WHITE PAPER - When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback.
Posted: February 27, 2008 | Published: February 1, 2008


Topics:  Asset Management (Finance) | Capacity Planning | Cost Benefit Analysis | Data Center Management | Enterprise Resource Management | Network Appliances | Server Virtualization | Server Virtualization Software

DATA SHEET - Learn how VKernel's Chargeback Virtual Appliance helps companies gain cost visibility and chargeback on resource utilization; recover costs of ESX Infrastructure; and measure resource consumption by applications, resource pools and clusters.
Posted: February 26, 2008 | Published: February 1, 2008


Topics:  Asset Management (Finance) | Cost Benefit Analysis | Data Center Management | Network Appliances | Performance Testing | Reporting Software | Server Virtualization | Server Virtualization Software | Systems Management Software