SmartBiz IT Research Library

BROCHURE - This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
Posted: November 12, 2009 | Published: June 25, 2009


Topics:  Business Activity Monitoring | Business Intelligence | Business IT Alignment | Business Management | IT Service Management | IT Services | Performance Testing

WHITE PAPER - Read this white paper to learn about IBM's business process management solution, WebSphere Business Monitor software, which enables your organization to measure, monitor, and report on business process performance as well as identify and correct problems.
Posted: November 11, 2009 | Published: December 28, 2008


Topics:  Business Activity Monitoring | Business Intelligence | Business IT Alignment | Business Performance Management | Business Performance Management Software | Business Process Automation | Business Process Management | Enterprise Resource Management

WHITE PAPER - This paper addresses one of the critical IBM technologies for supporting agility and alignment, Business Event Processing (BEP).
Posted: November 11, 2009 | Published: July 25, 2008


Topics:  Business Activity Monitoring | Business Process Management | Business Processes | SOA | Software Selection | Web Services

WHITE PAPER - This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
Posted: October 26, 2009 | Published: December 28, 2007


Topics:  Business Activity Monitoring | Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | Business Process Management | Business Processes | Inventory Management | Manufacturing Systems | Operational Metrics (Systems) | SAP (Product)

WEBCAST - Tune in to this webcast – featuring insights from Dan Vesset, IDC's Vice President of Business Analytics – and learn how business analytics drives customer retention.
Posted: October 23, 2009 | Premiered: October 23, 2009


Topics:  Business Activity Monitoring | Business Intelligence | Business Intelligence Software | Business Performance Management | CRM Analytics | Customer Loyalty | Customer Retention | Data Warehouses | Query Tools | Real-time Analytics | Regulatory Compliance | Reporting Software

CASE STUDY - This case study examines how Alcan, a global leader in aluminum products, turned to ReadSoft's invoice processing software to automate their invoice process. With ReadSoft, Alcan was able to scan all their invoices and feed the information directly into their Oracle E-Business Suite.
Posted: October 13, 2009 | Published: October 13, 2009


Topics:  Business Activity Monitoring | Business Integration Software | Business Processes | Business Service Providers | Business Structures | Business Systems | Financial Management | Financial Reporting | Financial Systems | Financing | Integrated Development Environments | Oracle (Product) | Process Control Software

ASSESSMENT TOOL - Innovate your business’ process model, play against the market, compete against others on our scoreboards and WIN!
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Activity Monitoring | Business Environment | Business IT Alignment | Business Management | Business Performance Management | CIOs | Enterprise | Enterprise Systems

WHITE PAPER - This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't.
Posted: September 24, 2009 | Published: March 1, 2009


Topics:  Business Activity Monitoring | Business Development | Business Environment | Cost Benefit Analysis | Enterprise Architectures | Enterprise Systems | Global Economy | Oracle (Product)

WHITE PAPER - The true value of SOA is unlocked when services are leveraged for process orchestration to deliver automation of business processes. Industry's leading process orchestration engine, the Oracle BPEL Process Manager supports a 100% standard approach to orchestrating systems and services into end-to-end process flows.
Posted: September 18, 2009 | Published: July 1, 2006


Topics:  Business Activity Monitoring | Business Development | Business IT Alignment | Business Management | Business Process Management | SOA

DATA SHEET - With Oracle Hyperion Capital Asset Planning your capital asset plans are an integral part of Oracle Hyperion Planning, allowing you to accurately assess the impact of capital decisions on overall expense plans. Read on to learn more.
Posted: September 14, 2009 | Published: December 1, 2008


Topics:  Business Activity Monitoring | Business Development | Business Intelligence Software | Data Management | Data Management Software | Financial Reporting | Forecast/Demand Management Software | Spreadsheets

WHITE PAPER - Read this white paper to learn more about how Oracle’s financial governance solution can focus resources on high-risk areas, improve the quality and efficiency of the financial reporting process, and strengthen operational controls.
Posted: September 14, 2009 | Published: December 1, 2008


Topics:  Business Activity Monitoring | Business Intelligence | Data Management | Financial Management | Financial Reporting | Reporting Software

WHITE PAPER - In this white paper, we’ll discuss specific secrets of delivering more valuable software to customers despite having fewer resources. We’ll include secrets related to process, development, infrastructure, and information. It can be done, and we’ll tell you how.
Posted: September 11, 2009 | Published: July 1, 2009


Topics:  Business Activity Monitoring | Software | Software Best Practices | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Software Infrastructure

PODCAST - In this expert podcast, find out why many companies are turning to business process management (BPM) to automate processes, optimize workflows and improve operational efficiency and agility.
Posted: August 20, 2009 | Premiered: August 19, 2009


Topics:  Business Activity Monitoring | Business Performance Management | Business Process Automation | Business Process Management | Business Process Management Software | Business Process Reengineering | Operational Support Systems | Quality Control | SOA | Strategic Planning | Systems Operations | Workflow Software

PODCAST - Peter O'Neill, principal analyst with Forrester Research, discusses reactive vs. proactive IT and how to break down technology silos for a holistic approach to managing application performance.
Posted: August 13, 2009 | Premiered: August 13, 2009


Topics:  Application Performance Management | Applications Management | Business Activity Monitoring | Business Intelligence | Enterprise | IT Industry | Reporting Software | Service Level Management | User Experience

WEBCAST - Join Forrester analyst Galen Schreck for a discussion on maintaining readiness for recovery in 2010. He shares ideas on the topic, starting with consolidation and infrastructure, combining virtualization and automation to reduce your cost, making better hardware decisions, and optimizing your data center facilities.
Posted: July 30, 2009 | Premiered: July 30, 2009


Topics:  Business Activity Monitoring | Business Architectures | Business Environment | Business Intelligence | Business Management | Data Center Infrastructure Efficiency | Economic Environment | ROI