SmartBiz IT Research Library

VIDEO - Get updated information and data quality best practices, from expert Larry English. Find out how to get started, build a business case and structure program teams for data quality success.
Posted: September 16, 2008 | Premiered: September 15, 2008


Topics:  Best Practices | Business Metrics | Data Collection | Data Governance | Data Quality | Information Management | Knowledge Management | ROI

WHITE PAPER - A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Accounting | Business Metrics | Customer Service | ERP | Inventory Management | Inventory Management Software | Quality Control | Supply Chain Management | Warehouse Management | Warehouse Management Software

WHITE PAPER - Explore data quality impacts, how data quality relates to business issues, and how to integrate data quality monitoring into operational systems.
Posted: April 7, 2008 | Published: April 1, 2008


Topics:  Business Metrics | Business Process Management | Data Governance | Data Management Software | Data Profiling | Data Quality | Data Warehouse Software | IT Spending | Knowledge Management | Metadata

WEBCAST - In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability.
Posted: March 13, 2008 | Premiered: March 13, 2008


Topics:  Application Development | Business Metrics | Business Process Management | Cost Benefit Analysis | Data Governance | Data Management Software | Data Profiling | Data Quality | Information Management | Market Trends | ROI | Systems Development Life-cycles

WHITE PAPER - Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: March 10, 2008 | Published: March 1, 2008


Topics:  Business Metrics | CRM | CRM Software | Customer Service | Customer Service Best Practices | Customer Support Software | ROI | Succession Planning | Training

WHITE PAPER - This white paper is designed to provide a repeatable framework for developing a business case for new or continued justification of BPM projects -- with the objective being to help accelerate the startup time.
Posted: July 10, 2007 | Published: July 1, 2007


Topics:  Business Metrics | Business Process Management | Business Process Management Software | Cost Benefit Analysis | Project Management | ROI | Simulation and Analysis Software

BOOK - This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.
Posted: May 3, 2006 | Published: December 31, 2005


Topics:  Business Intelligence Software | Business Metrics | Business Performance Management | CRM | Data Mining | Data Warehouses | Financial Management | Human Resources Management | OLAP | Product Management | Reporting Software | Sales | Supply Chain Management | Web Analytics | Web Applications Software

PRODUCT OVERVIEW - IntelliRADAR is a breakthrough event driven Business Activity Monitoring system.
Posted: April 4, 2004 | Published: January 1, 2003


Topics:  Business Activity Monitoring | Business Metrics | Business Performance Management Software | Business Process Management | Business Process Management Software | Reporting Software