SmartBiz IT Research Library

PODCAST - In this podcast, get expert tips and advice from Jim Shepard, senior vice president of research for AMR Research. Find out how to narrow down the options, and learn what to do (and what not to do) to effectively evaluate midmarket ERP software.
Posted: September 26, 2008 | Premiered: September 26, 2008


Topics:  Application Hosting | Best Practices | Business Performance Management | ERP | ERP Software | Manufacturing | Manufacturing Industry | SMBs | Software Maintenance

WHITE PAPER - Improving business performance is a goal that cannot be realized without mutual cooperation and alignment between business and IT.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Business Performance Management | Business Process Management | Business Systems | Data Warehouses | ERP | SAP (Product)

VIDEO - Whether you're planning a project now, or will in the future, get expert advice and methods to make BI-PM projects run smoothly. From requirements gathering to deployment, find out how to scope, plan and deliver a BI-PM project successfully.
Posted: September 25, 2008 | Premiered: September 25, 2008


Topics:  Business Intelligence Software | Business IT Alignment | Business Performance Management | ERP | ERP Software | Project Management

WEBCAST - Listen to this presentation to gain insights into how some innovative new approaches to forms management can improve performance, efficiency, and speed.
Posted: September 24, 2008 | Premiered: September 24, 2008


Topics:  Business Development | Business Performance Management | Business Performance Management Software | Business Process Management | Business Process Management Software | Forms Software | Insurance Industry | Vendors

PODCAST - Is Software as a Service (SaaS) ERP really a viable option for manufacturers? View this expert podcast and learn the pros and cons of SaaS ERP for manufacturers -- and find out what to consider when deciding between SaaS vs. on-premise ERP.
Posted: September 24, 2008 | Premiered: September 24, 2008


Topics:  Application Hosting | Business Performance Management | ERP | ERP Software | Manufacturing | Manufacturing Industry | Software as a Service | Software Maintenance

WHITE PAPER - An operational BI system should be focused on influencing the interaction with your customer to provide benefit to both the customer and your business.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Intelligence Software | Business IT Alignment | Business Performance Management | Customer Service | Dashboards | OLAP

WEBCAST - This presentation looks at the factors driving data centers costs, their impact, how they can be controlled, and how to justify the data center you need.
Posted: September 15, 2008 | Premiered: September 23, 2008


Topics:  Business Performance Management | Cost Benefit Analysis | Data Center Management | Data Centers | IT Infrastructure | SMBs

WHITE PAPER - This white paper describes some of the missteps and lessons learned from implementing automated performance management and what companies can do to avoid them.
Posted: September 15, 2008 | Published: January 1, 2007


Topics:  Applications Management | Business Performance Management | Business Performance Management Software | Business Process Automation | Change Management | Compensation | Human Resources Services | Software Implementation

WHITE PAPER - Manufacturing operations main goal is to reduce the total cost of manufacturing. This paper explains how such a platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks.
Posted: September 11, 2008 | Published: September 11, 2008


Topics:  Business Performance Management | Collaboration | Enterprise | Global Economy | Globalization | Knowledge Management | Manufacturing | Supply Chains

CASE STUDY - This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.
Posted: September 9, 2008 | Published: September 8, 2008


Topics:  Business Integration | Business Performance Management | Business Systems | IT Infrastructure | Networking | Systems Maintenance | Systems Management | Systems Management Software

WHITE PAPER - Cool Vendors in Identity and Access Management, 2008 is a report from Gartner Inc., highlighting five vendors that provide innovative, impactful, and intriguing solutions in Identity and Access Management.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Access Control | Business Performance Management | Enterprise | Firewall Management | Identity Management | LAN | Risk Assessment

WHITE PAPER - Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Performance Management | Customer Loyalty | Enterprise | ERP | Product Life Cycles | Product Management | Quality Control

PODCAST - Check out this expert podcast and get tips for creating a successful end-user security education program to help make employees a vital part of your company's defense strategy.
Posted: August 27, 2008 | Premiered: August 27, 2008


Topics:  Business Performance Management | Data Security | Educational Software | Employee Monitoring | Endpoint Security | Information Technology End Users | LMS | Malware | Network Security | Phishing | Security Management | User Experience

WHITE PAPER - Download this white paper to learn about a solution that allows businesses to be able to continuously access, capture, maintain and reuse the key information that improves business performance and creates a sustainable competitive advantage.
Posted: August 21, 2008 | Published: August 15, 2008


Topics:  Application Integration | Authentication | Business Performance Management | Collaboration | Enterprise Content Management | Social Computing | Social Networking

TECHNICAL ARTICLE - In this whitepaper learn how Business Process Management (BPM) enabled by Service orientated Architecture (SOA) is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Business Activity Monitoring | Business Performance Management | Business Process Management | CRM | Dashboards | ERP | Operational Support Systems | SOA | Web Services