SmartBiz IT Research Library

WHITE PAPER - In this context, "order" means the full order lifecycle, encompassing a variety of supply chain interactions including the exchange of requests for quotations and purchase orders.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Process Automation | Business Process Management | Customer Satisfaction | Manufacturing | ROI

WHITE PAPER - This InfoTrends white paper describes the benefits of IBM's Active Content capability in the context of IBM FileNet Content Manager and IBM FileNet Business Process Manager.
Posted: September 3, 2008 | Published: September 1, 2008


Topics:  Business Process Management | Collaboration | Content Management | Document Management | Risk Management

WHITE PAPER - Moving to a STP model gives Anchor General a critical advantage - issuing policies at the point of sale in hours rather than days.
Posted: September 3, 2008 | Published: September 1, 2008


Topics:  Business Process Management | Customer Service | Enterprise Content Management

ASSESSMENT TOOL - Content-rich processes, from opening a new account to customer billing, are central to day to day operations, this tool helps demonstrate the value of implementing an Enterprise Content Management and Business Process Management solution.
Posted: September 3, 2008 | Published: September 1, 2008


Topics:  Business Process Management | Enterprise Content Management | ROI

WHITE PAPER - This document provides information on applications, business drivers, and best practices for leveraging these technologies, referencing the IBM Classification Module as a sample offering.
Posted: September 3, 2008 | Published: September 1, 2008


Topics:  Business Process Management | Business Processes | Change Management | Document Management | Enterprise Content Management | Records Management

WHITE PAPER - This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
Posted: August 29, 2008 | Published: August 28, 2008


Topics:  Business Process Management | SOA | Supply Chains | Web Services

WEBCAST - Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.
Posted: August 21, 2008 | Premieres: September 10, 2008


Topics:  Application Development | Business Process Management | CRM | CRM Best Practices | CRM Software | Investments | Software Testing | TCO

PODCAST - In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  Architectures | Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | Data Collection | ERP | Operational Support Systems

WEBCAST - In this webcast Tom Dwyer & Jan Popkin show how Enterprise Architecture creates successful SOA by aligning IT with business goals.
Posted: August 19, 2008 | Premiered: August 19, 2008


Topics:  Business Process Management | Data Management | Enterprise Architectures | IT Systems | SOA | Software

PODCAST - A well-developed enterprise architecture solution enables organizations to respond rapidly, effectively and positively to the opportunities and challenges presented by today's market changes.
Posted: August 19, 2008 | Premiered: August 19, 2008


Topics:  Business Process Management | Business Processes | Content Management | Enterprise Architectures | Model Driven Architecture | Systems Management

WHITE PAPER - With high functionality and low administration costs, SharePoint is the perfect host for your company's collaboration data. This white paper discusses what you need to consider when migrating data from file shares to SharePoint. Read it today.
Posted: August 18, 2008 | Published: August 18, 2008


Topics:  Application Development | Audit Trails | Business Process Management | Collaboration | Data Migration | File Management Programs | File Transfer Protocols | Network Management

WHITE PAPER - Read this white paper to address the challenge of translating archiving processes into a direct electronic interface, avoiding paper altogether, and to image that content as early in the process as possible.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Business Process Management | Content Management | Document Imaging | Document Imaging Software | Document Management Software | Document Production | SLA

PRODUCT LITERATURE - The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper.
Posted: August 12, 2008 | Published: January 1, 2007


Topics:  Business Process Management | Hardware | Human Resources Management | Human Resources Software | Internet Access | Records Management | Records Management Software | ROI

VIDEO - This Videocast discusses how to develop a business case for an SOA. Discover the role SOA plays in business process management.
Posted: August 12, 2008 | Premiered: August 12, 2008


Topics:  Business IT Alignment | Business Process Management | Business Process Management Software | SOA | SOA Governance

CASE STUDY - In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.
Posted: August 10, 2008 | Published: August 1, 2008


Topics:  Application Performance Management | Budgeting | Business Activity Monitoring | Business Performance Management | Business Process Management | CRM | Financial Services | Security