SmartBiz IT Research Library

WHITE PAPER - This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.
Posted: November 4, 2009 | Published: November 2, 2009


Topics:  Business Process Management | Business Process Outsourcing | Data Governance | Data Management | Data Quality | Database Management | Inventory Management | Risk Assessment | Risk Management

WHITE PAPER - Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Posted: November 4, 2009 | Published: November 2, 2009


Topics:  Business Process Management | Business Process Outsourcing | Data Governance | Data Management | Data Quality | ETL (Software) | Insurance Industry | Master Data Management | Risk Assessment | Risk Management

CASE STUDY - Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  Business Process Outsourcing | Business Processes | COBOL | Data Migration | Insurance Industry | IT Managers | Mainframe Server Hardware

PODCAST - This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
Posted: September 21, 2009 | Premiered: September 21, 2009


Topics:  Application Hosting | Business Process Automation | Business Process Outsourcing | Document Management | Document Management Software | Electronic Discovery | Purchase Order Management | Software as a Service | Spend Management Software

WHITE PAPER - To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
Posted: February 18, 2009 | Published: February 18, 2009


Topics:  Business Process Outsourcing | Business Processes | Global Economy | Globalization | Public Sector | Workforce Planning