SmartBiz IT Research Library

PRODUCT LITERATURE - The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Best Practices | Contract Management | Document Management | Marketing | Sales

WHITE PAPER - BPA solutions provide the tools, technologies, and infrastructure to automate complex business processes end to end in order to help increase competitive advantage and deliver tremendous value and visibility to your business.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Business Process Automation | Call Centers | Financial Services | Sales | SWIFT

WHITE PAPER - As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Business Management | Dashboards | Hardware | Sales | Software

WHITE PAPER - Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Business Processes | Internet | IP Telephony | Sales | TCO | VoIP

WHITE PAPER - This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  IP Telephony | IT Departments | Productivity | ROI | Sales | Software

WEBCAST - In the new release of Microsoft SQL Server 2008 Data Mining, Microsoft has introduced some important enhancements to our support in this area, making powerful analysis both more effective and easier to use.
Posted: November 11, 2008 | Premiered: November 11, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Business Performance Management | Business Process Management | Data Mining | Sales | SQL Server

DATA SHEET - Read this datasheet to learn how Oracle Sales Prospector can help your salespeople: Target the right prospects and products; Increase Sales Productivity and Improve the quality of customer interactions.
Posted: November 11, 2008 | Published: November 11, 2008


Topics:  CRM | Databases | Enterprise | Oracle (Product) | Productivity | Sales

CASE STUDY - Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Content Management | Customer Data Management | Customer Service | Enterprise | Marketing | Sales

CASE STUDY - Warner Bros. implemented Aprimo's Marketing Resource Management solution, which helped them to combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Business Development | Business Intelligence | Communications Systems | Licensing | Marketing | Sales

WHITE PAPER - Read this whitepaper to understand what file integrity monitoring really means and why simple detection of change is not enough to get compliant for PCI DSS and why it is so important to achieve and maintain that compliance.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Business Intelligence | Compliance (Finance) | Dashboards | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Sales | Security Infrastructure

SOFTWARE DEMO - View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
Posted: November 3, 2008 | Published: October 31, 2008


Topics:  CRM | Customer Data Management | Customer Profiles | Lead Generation | Oracle (Product) | Sales | Sales and Marketing Software | Sales Information Systems

SOFTWARE DEMO - View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data.
Posted: November 3, 2008 | Published: October 31, 2008


Topics:  Business Intelligence | Collaboration | CRM | Email Marketing | ERP | Oracle (Product) | Sales | Social Computing | Software as a Service

CASE STUDY - Learn how Exact MAX ERP, Exact Synergy and Exact e-Mobile provide Secure Care Products with a fully integrated system allowing departments from administrative to sales to link into the sales cycle.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Communications Systems | Customer Service | ERP | Manufacturing Industry | Manufacturing Software | Sales | Security | Windows

WHITE PAPER - This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  CRM | Customer Loyalty | Data Quality | Databases | IVR | Marketing | Productivity | Sales

CASE STUDY - SEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Business Integration | EDI | Inventory Management | Sales | SAP (Product) | Supply Chain Management