SmartBiz IT Research Library

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

EGUIDE - Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  Communications Networks | Communications Systems | Email | Mobile Device Management | Mobile Workers | Unified Messaging | VoIP | VPN

WHITE PAPER - An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Communications Software | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferences | VoIP

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

EGUIDE - Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Communications Networks | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

EBOOK - Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
Posted: October 30, 2009 | Published: October 30, 2009


Topics:  Business Communications | Business Performance Management | Business Service Providers | Communications Systems | Financial Management | Financial Service Providers | IP Telephony | Networking | SIP | Unified Messaging

PRODUCT DEMO - Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Development | Business Management | Collaboration | Communications Networks | Communications Software | Communications Systems | Unified Messaging

CASE STUDY - This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
Posted: September 21, 2009 | Published: August 22, 2008


Topics:  Business Communications | Communications Networks | Communications Software | Communications Systems | Exchange Virtualization | Microsoft Office | Microsoft Virtual Server | Unified Messaging | Unified Messaging Systems

PRESENTATION TRANSCRIPT - This presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: September 18, 2009 | Published: September 17, 2009


Topics:  Business Communications | Business Process Management | Business Processes | Collaboration | Communications Hardware | Communications Networks | Communications Systems | IT Infrastructure

WHITE PAPER - This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Business Development | Collaboration | Collaborative Applications Software | Communications Software | Communications Systems | Unified Messaging

WHITE PAPER - Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this.
Posted: September 11, 2009 | Published: September 1, 2009


Topics:  B2B | B2B Integration | Business Intelligence | Communications Networks | Communications Systems | ROI | TCO

WEBCAST - This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Application Performance Management | Business Communications | Business Processes | Collaboration | Communications Systems | Enterprise Systems | Unified Messaging Systems

PODCAST - This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Application Integration | Business Communications | Business Development | Business Processes | Collaboration | Communications Systems | Unified Messaging

PODCAST - In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Business Communications | Business Development | Business IT Alignment | Business Management | Collaboration | Communications Hardware | Communications Networks | Communications Software | Communications Systems | IT Infrastructure | Unified Messaging

WHITE PAPER - Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  Communications Systems | IP PBX | IP Phones | IP Telephony | Messaging Software | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP