SmartBiz IT Research Library

WHITE PAPER - Standards-based shared authentication enables organizations to scale users, services, and relationships quickly and cost-effectively by providing a managed network for two-factor consumer authentication and token distribution.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Authentication | Customer Support Software | User Experience

WHITE PAPER - This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Application Performance Management | IEEE | IT Infrastructure | TCP | Telecommunications Systems | Unified Messaging | User Experience | Voice Communications Hardware | Voice Communications Software | Voice Quality | VoIP

WHITE PAPER - The Cisco® Campus Communications Fabric, a framework to enable the interactive campus; address the IT gaps that businesses experience and help companies meet various objectives.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Collaboration | IT Managers | Network Infrastructure | Network Security | User Experience | Videoconferencing Systems | WLAN

PRODUCT LITERATURE - Reliance is a service-based application delivery appliance that enables managed service providers to guarantee application performance and end user satisfaction - while optimizing resource utilization and minimizing costs.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Data Centers | Software | TCO | User Experience

WHITE PAPER - This booklet shows you the results of Workday's "unplugged" approach to building a UI. We've made complicated enterprise applications simple, awesomely simple, with a user interface that is uniquely Workday.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Application Infrastructure | Applications Management | Enterprise | Enterprise Applications Software | ERP | Productivity | Switching | User Experience | User Interfaces

WHITE PAPER - This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users, without requiring stub files in Exchange.
Posted: October 7, 2008 | Published: October 3, 2008


Topics:  Email Archiving | Microsoft Exchange | Microsoft Outlook | Server Management | Storage Management | Storage Systems | User Experience | Web Browsers

WHITE PAPER - This guide covers the fundamentals of how applications work, how applications flow, where applications fail and best practices and methodologies for troubleshooting network and application problems.
Posted: October 3, 2008 | Published: October 3, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Best Practices | Network Performance | Performance Testing | Server Management | Troubleshooting | User Experience

WEBCAST - Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. With rich interfaces, live data, and instant feedback, applications based on these techno...
Posted: September 26, 2008 | Premiered: December 4, 2007


Topics:  Best Practices | Customer Experience | IT Professionals | Personalization | Productivity | User Experience

PODCAST - In this Podcast, you will gain insight into how to manage performance in complex SOA environments.
Posted: September 24, 2008 | Premiered: September 24, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Business Process Management | SOA | User Experience

WHITE PAPER - The increasing demands for high availability, reliability and security of application access are driving the need for load balancers to provide a comprehensive set of network level and application-level services. Read this paper to learn more.
Posted: September 19, 2008 | Published: September 18, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | HTML | Load Balancing | Network Traffic Management | SQL | SSL VPN | TCP | User Experience

WHITE PAPER - It is essential that SAP applications and network infrastructures be considered together as a "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delivery
Posted: September 19, 2008 | Published: September 18, 2008


Topics:  Application Performance Management | Load Balancing | Productivity | SAP (Product) | Security | Server Management | SSL | Switching | TCP | User Experience

WHITE PAPER - Mobile empowerment enables employees to take back office systems to the point of interaction with the customer anywhere. This paper highlights some of the areas mobility will expand and address how companies should advantageously manage such mobility.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Cost Benefit Analysis | Enterprise | LAN | Mobile Device Management | Mobile Workers | Network Management | Operating Systems | ROI | Security | User Experience | WAN

WEBCAST - Everyone who uses AutoCAD® for infrastructure design and management should view this on-demand webcast to learn about AutoCAD® Map 3D 2009 software.
Posted: September 16, 2008 | Premiered: September 16, 2008


Topics:  Business Intelligence | Data Management | Design Verification | Engineering Services Industry | GIS Software | Information Management | Infrastructure Management | Integrated Development Environments | User Experience | Workflow Software

WEBCAST - This Webcast discusses the how to implement effective performance monitoring for rich internet applications and SOA. Explore the defining characteristics of rich internet applications and gain insight into how they differ from traditional applications.
Posted: September 11, 2008 | Premiered: September 11, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Internet Applications Software | Performance Testing | Routers | SOA | User Experience

WHITE PAPER - This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Business Process Management | Corporations | ERP | Performance Testing | ROI | Sales Force Automation | User Experience