SmartBiz IT Research Library

ASSESSMENT TOOL - This solution provides a tool to calculate the revenue generation system and capturing system.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Downtime | Productivity | SLA

DATA SHEET - By continuously monitoring shared capacity utilization trends in your VMware ESX environment, Capacity Analyzer significantly reduces the time and costs of identifying current capacity bottlenecks causing performance problems.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Capacity Planning | Databases | Downtime | Enterprise | Enterprise Resource Management | Memory | Performance Testing | ROI | Server Virtualization | VMware

WHITE PAPER - Read this issue to learn how to ensure that your information systems are secure and stable enough to protect all your information assets. Find out more about how Oracle can help ensure your business continuity.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Application Server Software | Asset Management Services | Business Continuity Planning | Data Recovery | Database Management | Disaster Recovery | Downtime | Oracle (Product) | SMBs

WHITE PAPER - The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
Posted: November 6, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Downtime | Telecom Provisioning | Telecom Spending | Telecommunications Systems | Vendors | VoIP

PRODUCT LITERATURE - CA SPECTRUM® Network Fault Manager software delivers fault and configuration management across diverse, multi-technology networks to assure the availability of critical network services that are essential for your business applications.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Business Intelligence | Change Management | Configuration Management | Downtime | Fault Management | Network Service Providers | Troubleshooting

WHITE PAPER - CA's Unicenter Network and Systems Management r11.1 is an enterprise-class service and systems management solution, aimed at maximizing service availability.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Best Practices | Downtime | Fault Management | IT Infrastructure | Microsoft Exchange | Network Management

CASE STUDY - To safeguard the critical customer-facing and banking applications that rely on its network infrastructure, Fortis Turkey implemented a Network Management solution from CA.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Business Intelligence | Customer Satisfaction | Downtime | Financial Management | Financial Services | Network Management

WHITE PAPER - This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates.
Posted: October 30, 2008 | Published: October 30, 2008


Topics:  Customer Satisfaction | Downtime | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Users | Scalability Testing | Telecommuting

PRODUCT LITERATURE - Learn how automating critical operational processes frees up your IT staff to focus on innovation and strategic initiatives, reduces downtime, improves delivery lead time, and helps conserve valuable data center space and power resources.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  Business Process Automation | Change Management | Configuration Management | Data Center Management | Data Centers | Downtime | ERP | Power Supplies | QOS | Software

EZINE - This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
Posted: October 24, 2008 | Published: October 23, 2008


Topics:  Change Management | Collaboration | Disaster Recovery | Downtime | Email | Enterprise | High Availability | Productivity

WHITE PAPER - This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business.
Posted: October 24, 2008 | Published: October 23, 2008


Topics:  Application Deployment | Data Centers | Disaster Recovery | Downtime | Software | Testing | VMware

WHITE PAPER - This white paper explains how to identify your failure risk points and highlights industry's best practices to reduce or eliminate them, depending on your organization's Exchange availability needs, resources and budget.
Posted: October 21, 2008 | Published: October 18, 2008


Topics:  Best Practices | Data Replication | Disaster Recovery | Downtime | Email Server Software | Microsoft Exchange | Network Management | Server Virtualization

WHITE PAPER - This paper discusses the different causes of both planned and unplanned downtime along with some important considerations for evaluating solutions to address them.
Posted: October 21, 2008 | Published: October 18, 2008


Topics:  Backups | Data Replication | Database Management | Databases | Disaster Recovery | Downtime | Inventory Management | Server Virtualization | SQL Server

WHITE PAPER - Netcordia's NetMRI Network Analysis Appliance is an eminently scalable, robust, effective easy to use tool for finding and fixing network connectivity errors and performance issues, often before they become expensive problems.
Posted: October 20, 2008 | Published: October 17, 2008


Topics:  Best Practices | Configuration Management | Data Collection | Downtime | Network Monitoring | Routing | Testing | WAN

WHITE PAPER - As per Forrester study, 49% of enterprises surveyed that are implementing or interested in x86 server virtualization indicate that improving disaster recovery/business continuity continues to be a very important motivation for adoption.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Backups | Business Continuity Planning | Clustering | CRM | Disaster Recovery | Downtime | Hardware | Server Virtualization | VMware