SmartBiz IT Research Library

CASE STUDY - Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
Posted: November 11, 2009 | Published: June 1, 2009


Topics:  Collaboration | Collaborative Applications Software | Customer Service | Employee Performance Management (EPM) | IT Infrastructure | Productivity | Remote Users

WHITE PAPER - Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.
Posted: September 21, 2009 | Published: September 21, 2009


Topics:  Employee Performance Management (EPM) | Human Resources Management | IT Management | IT Workforce | Productivity | Training | Training and Educational Services

ANALYST BRIEF - In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.
Posted: August 18, 2009 | Published: August 18, 2009


Topics:  Employee Performance Management (EPM) | IT Best Practices | IT Departments | IT Management | IT Workforce | Leadership | Staffing | Training | Training and Educational Services