SmartBiz IT Research Library

WHITE PAPER - In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
Posted: October 22, 2009 | Published: October 22, 2009


Topics:  Business Intelligence | Business Intelligence Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Financial Industry Organizations

WHITE PAPER - LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs. This paper illustrates and discusses the 6 domains of PCI DSS requirements as well as uses tables to outline how LogRhythm supports PCI compliance.
Posted: September 9, 2009 | Published: September 9, 2009


Topics:  Data Security | Financial Industry Organizations | Financial Reporting | IT Infrastructure | Network Security | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Regulatory Compliance | Reporting Software | Vulnerability Management

EBOOK - The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.
Posted: September 4, 2009 | Published: September 4, 2009


Topics:  Data Management | Data Migration | Financial Industry Organizations | Financial Management | Financial Reporting | Information Management | Information Storage and Retrieval Systems | Risk Management | Vulnerability Assessments

WHITE PAPER - Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected.
Posted: August 20, 2009 | Published: August 19, 2009


Topics:  Business Process Automation | Business Process Management | Business Processes | Document Management | ERP | Financial Industry Organizations | Financial Management | Financial Systems | Financing | Information Management | Oracle (Product) | SAP (Product)