SmartBiz IT Research Library

WHITE PAPER - Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
Posted: May 14, 2008 | Published: September 1, 2007


Topics:  Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Profiles | Customer Satisfaction | Customer Service Best Practices | Data Centers | Demographic Profiles | Food and Beverage Industry | Retail Channels | Retail Trade Industry | Supply Chains

WHITE PAPER - The benefits of automated Multi-Dimensional Traceability are compliance with increasing regulatory and industry standards, greater efficiency, competitive differentiation through improved quality, and ultimate brand protection assurance.
Posted: March 17, 2008 | Published: March 1, 2008


Topics:  Business Process Automation | FDA | FDA Compliance | Food and Beverage Industry | Manufacturing Industry | Quality Control Staff | Risk Management | Supply Chains

JOURNAL ARTICLE - Korbel CIO Robert Barnes has brought 21st century IT to a 19th century company, fixing an errant ERP project and BI system in the process.
Posted: October 3, 2007 | Published: October 1, 2007


Topics:  Bioterrorism | Business Intelligence | Business Intelligence Software | CIOs | ERP | ERP Software | FDA Compliance | Food and Beverage Industry

JOURNAL ARTICLE - After years of lean technology investment, Jenny Craig desperately needed a new network to get in shape for company expansion.
Posted: July 3, 2007 | Published: July 1, 2007


Topics:  CIOs | Food and Beverage Industry | IT Infrastructure | Thin Client Software | WAN

JOURNAL ARTICLE - At online grocer FreshDirect LLC, technology doesn't support the business strategy; it is the business strategy.
Posted: February 11, 2007 | Published: February 1, 2007


Topics:  ERP | Food and Beverage Industry | Inventory Management | Retail Trade Industry | Strategic Planning

JOURNAL ARTICLE - Twelve acquisitions in six years could mean a recipe for disaster. But in the end, I.T. at natural products company Hain Celestial got systems blended smoothly.
Posted: January 8, 2007 | Published: January 1, 2007


Topics:  Business IT Alignment | Data Migration | Food and Beverage Industry | IT Infrastructure | Mergers and Acquisitions | Personal Care Products Industry | Server Consolidation | Server Virtualization | SMBs | Systems Integration