SmartBiz IT Research Library

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems

WHITE PAPER - This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Service Management | Change Management | Enterprise | Government Agencies (U.S.) | IP | SLA | Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks

PODCAST - In this podcast Kumar Srikantan Senior Director of Cisco's Campus discusses best practices to guide IT leaders to prepare their networks in support of IP video services.
Posted: October 24, 2008 | Premiered: October 24, 2008


Topics:  Best Practices | Collaboration | IP | IT Managers | Social Computing | Social Networking | Video Services | Video Systems

WHITE PAPER - IP video applications are increasing at a dramatic rate, and it is having significant effects on network traffic. This paper highlights strategies for managing video-enabled applications within your company network.
Posted: October 24, 2008 | Published: October 24, 2008


Topics:  Collaboration | IP | IP Videoconferencing Software | Network Architectures | Social Networking | Videoconferencing Services | VoIP | VPN | WAN | WLAN

WHITE PAPER - The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
Posted: October 14, 2008 | Published: October 11, 2008


Topics:  Business Intelligence | Internet | Internet Applications Software | IP | Network Authentication Protocols | Network Management | UDP

WHITE PAPER - This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Communications Systems | Fax Services | Hardware | HIPAA | IP | ROI | Sarbanes-Oxley Compliance | Security | TCO

WHITE PAPER - This paper offers several strategies for IT managers to consider in increasing company productivity.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  CRM | IP | Networking | Productivity | Security | SLA | SMBs | TCO | VPN | Wireless Applications Software

WHITE PAPER - This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  Communications Networks | CRM | Customer Loyalty | IP | Network Convergence | Network Management Services | SMBs | Software

EDITORIAL RESOURCE GUIDE - IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
Posted: September 2, 2008 | Published: September 1, 2008


Topics:  IP | Network Management | Service Creation | Service Level Management | Telecommunications Industry | Web Services

DATA SHEET - The PowerVault MD3000i is an iSCSI SAN that helps simplify data management and delivers enterprise data protection capabilities at a fraction of the cost of traditional storage consolidation solutions. Learn more in this paper.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Data Management | Disk Drives | Enterprise | IP | iSCSI SAN | Network Management | Storage Consolidation | Storage Systems

WHITE PAPER - This white paper talks about video conferencing in today's communication environment, and gives an overview of RADVISION's solutions that will help to improve your company's productivity and save money.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Communications Networks | IP | IP Videoconferences | IP Videoconferencing Hardware | IP Videoconferencing Services | IP Videoconferencing Software | Teleconferences | Teleconferencing Software | Telephony Systems | Video Chat Software | Videoconferences | Videoconferencing Systems

WHITE PAPER - This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Best Practices | IP | IPTV | Operational Support Systems | Performance Testing | PSTN | Security | VoIP

WHITE PAPER - The costs associated with data inaccuracy have emerged as a fundamental issue. This white paper outlines a new approach to help operators optimize the total costs for subscriber data validation during IP Transformation.
Posted: August 20, 2008 | Published: January 1, 2007


Topics:  Audit Trails | Customer Satisfaction | Data Migration | IP | Network Management | NGN | Processor Architectures | PSTN | Systems Integration | TCO

PODCAST - This podcast examines how the IP Multimedia Subsystem (IMS) is poised to become the new framework that internet service providers will employ to deliver customizable services to consumers, allowing a greater variety of products, services,.
Posted: April 28, 2008 | Premiered: April 28, 2008


Topics:  Business Intelligence | ERP | IP | Mobile Device Management | Mobile Workers | Wireless Development Tools | Wireless Internet | Wireless Services

CASE STUDY - In this case study learn how a few attorneys decided to form a new Houston law. They saw it as an opportunity to build a practice using the latest technologies. Discover how they turned IP Communications into a bankable business asset.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Billing Systems | Document Management | Email | Internet | IP | Telephony Services | Telephony Systems | VPN