SmartBiz IT Research Library

WHITE PAPER - This whitepaper examines the management issues of Big 4 NSM mega-suites and discusses how a 21st century NSM solution can make your Operations team more productive.
Posted: September 23, 2008 | Published: September 1, 2008


Topics:  IT Asset Management | IT Systems | Network Architectures | Network Infrastructure | Network Management | Operational Support Systems

WHITE PAPER - With service-oriented architecture (SOA), once-siloed business functions, IT processes and data are exposed as services that can be reused--across departments, lines of business (LOBs) and even entire organizations.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Business Process Management | Change Management | Collaboration | IT Systems | Portfolio Management (IT Management) | SOA | SOA Governance | Testing

WEBCAST - In this webcast Tom Dwyer & Jan Popkin show how Enterprise Architecture creates successful SOA by aligning IT with business goals.
Posted: August 19, 2008 | Premiered: August 19, 2008


Topics:  Business Process Management | Data Management | Enterprise Architectures | IT Systems | SOA | Software

WHITE PAPER - Monitoring servers and proactively managing capacity helps companies maintain service level agreements, meet contractual obligations, improve customer and partner satisfaction, and move forward into new markets.
Posted: July 28, 2008 | Published: July 28, 2008


Topics:  Backup Software | Backups | Business Intelligence | Capacity Planning | IT Service Management | IT Systems | Performance Testing

WHITE PAPER - XQuery provides an easy, efficient way to create data services, exposing XML-based, abstracted interfaces to a variety of data sources. This paper explores how the XQuery feature-set can be leveraged in support of Service Oriented Architecture (SOA).
Posted: July 25, 2008 | Published: March 9, 2007


Topics:  Data Management | IT Infrastructure | IT Systems | Middleware | Scalability Testing | SOA | SOAP | XML

WHITE PAPER - CA Workload Automation is your solution to the challenges of virtualization, SOA, and composite application delivery. Read about the six layers of change and about building IT systems that can continuously respond to the needs of your business.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Application Development | Application Infrastructure | Application Performance Management | Budgeting | Data Centers | IT Services | IT Systems | Network Managers | SOA | Software | Systems Management | Web Services Architecture

WHITE PAPER - This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.
Posted: February 4, 2008 | Published: January 1, 2007


Topics:  Benchmarks | Cooling Equipment | Data Center Management | Data Centers | Electricity | Equipment Maintenance Management Software | IT Asset Management | IT Consulting Services | IT Systems

JOURNAL ARTICLE - How an island-based hotelier caught up with the industry, drove out cost and continues to expand globally with IT.
Posted: September 5, 2007 | Published: September 1, 2007


Topics:  CIOs | IT Infrastructure | IT Spending | IT Systems | Lodging Industry

PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: June 27, 2007 | Premiered: June 27, 2007


Topics:  Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: June 27, 2007 | Premiered: June 27, 2007


Topics:  Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: June 27, 2007 | Premiered: June 27, 2007


Topics:  Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: June 27, 2007 | Premiered: June 27, 2007


Topics:  Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: June 27, 2007 | Premiered: June 27, 2007


Topics:  Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

JOURNAL ARTICLE - "Organization" is a great word. On the one hand, it stands for the practice of being organized -- that is, having processes by which you get things done and places to put the things you create.
Posted: April 3, 2007 | Published: April 1, 2007


Topics:  IT Management | IT Systems

JOURNAL ARTICLE - A housekeeping services provider called MasterCorp morphs into an information technology company with a homegrown workforce management application.
Posted: December 6, 2006 | Published: December 1, 2006


Topics:  IT Systems | Lodging Industry | Travel Industry