SmartBiz IT Research Library

WHITE PAPER - Software-as-a-service offers a new paradigm for how software can deliver business functionality to users. But as with any new paradigm, old mindsets must adapt.
Posted: October 9, 2008 | Published: October 9, 2008


Topics:  ASP | CRM | Enterprise | Hardware | Internet | Vendors

WHITE PAPER - To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  CRM | Hardware | Internet | Networking | Security | SLA | SMBs | Software | TCO | VPN

CASE STUDY - The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection.
Posted: September 30, 2008 | Published: September 30, 2008


Topics:  Identification Systems | Instant Messaging | Internet | Security Management | Web Content Management | Web Services Security

WEBCAST - The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use.
Posted: September 15, 2008 | Premiered: March 15, 2008


Topics:  Business Intelligence | CRM | Customer Data Management | Customer Service | Customer Support Software | ERP | Internet

WHITE PAPER - This white paper explains the effect of Internet abuse on employee productivity, which is huge and not fully appreciated.
Posted: September 5, 2008 | Published: September 5, 2008


Topics:  Internet | Malware | Network Performance | Productivity | Security | Workforce Management Software

PRODUCT LITERATURE - Bloxx is a provider of third-generation Web Filtering solutions and its appliance-based Tru-View Technology (TVT) solution is tasked with reducing the risks to business and its users from inappropriate Internet use.
Posted: September 5, 2008 | Published: September 5, 2008


Topics:  Collaboration | Databases | Information Security | Internet | Spyware | Web Services

WHITE PAPER - For most organizations moving external file exchanges to the Internet is unchartered territory. Read this paper to learn how to secure and integrate file transfers over the internet.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Client-Server Architectures | Compliance (Systems Operations) | Data Transmission Standards | Document Management | Financial Management | FTP | HIPAA | Internet | Software | SSL

SOFTWARE LISTING - Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Posted: September 3, 2008 | Published: August 29, 2008


Topics:  Competition | CRM | CRM Services | Customer Service | Internet | Portals | Software | Unified Messaging

WEBCAST - In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board.
Posted: September 2, 2008 | Premiered: September 25, 2008


Topics:  Internet | IP Telephony | Network Management | Telephony Services | Unified Messaging Systems

WHITE PAPER - This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM Software | Databases | Internet | LAN | Laptop Computers | Mobile CRM | Mobile Workers | WAN

WHITE PAPER - Today's threats use Web 2.0 to integrate daily operations which has changed the requirements for web security, email security and data loss prevention. Download this white paper to learn more.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Email | Email Security | Information Management | Intellectual Property | Internet | Internet Security Software | Loss Prevention | Security Threats | Vulnerability Assessments

WEBCAST - Learn how the Public Works Department of the City of Tacoma, Washington utilize Autodesk Geospatial to perform an array of time saving tasks that increase their bottom line.
Posted: July 24, 2008 | Premiered: July 24, 2008


Topics:  Business Intelligence | CAD/CAM Industry | ERP | GIS Software | Governments | Internet

WHITE PAPER - WiMAX is a new way of subscribing to mobile Internet access through a wireless connection, direct to your service provider, it gives you reliable, convenient broadband access on the go, for real-time information and entertainment.
Posted: July 24, 2008 | Published: December 1, 2007


Topics:  Collaboration | Internet | Internet Access | WAN | Wi-Fi | WiMAX

WHITE PAPER - Discover how Web 2.0 and rich Internet applications (RIAs) can enable superior invoice management as well as financial and physical supply chain management within your corporation.
Posted: July 21, 2008 | Published: March 1, 2008


Topics:  Application Development | Banking Industry | Business Intelligence | Collaboration | Desktop Applications Management | Internet | SOA | Spreadsheets | User Experience | Web Applications Software | Web Services Management

VIDEO - Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.
Posted: July 10, 2008 | Premiered: July 9, 2008


Topics:  Databases | Infrastructure Management | Infrastructure Services | Internet | Outsourcing | Server Management | Service Level Management | Testing | User Experience