SmartBiz IT Research Library

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

PRESENTATION - Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network.
Posted: October 19, 2009 | Published: October 27, 2009


Topics:  Business Communications | Enterprise Content Management | Telecom Spending | Telecommuting | Video Chat Software | Video Telephones | Videoconferences

ANALYST REPORT - In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
Posted: June 8, 2009 | Published: June 1, 2008


Topics:  Business Communications | Business Intelligence | Business IT Alignment | Business Management | Business Metrics | Business Models | Business Performance Management | Business Process Modeling | Business Processes | Business Systems | CEOs | CFOs | CIOs | Communications Networks | Financial Management | Financial Reporting

EBOOK - Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
Posted: October 30, 2009 | Published: October 30, 2009


Topics:  Business Communications | Business Performance Management | Business Service Providers | Communications Systems | Financial Management | Financial Service Providers | IP Telephony | Networking | SIP | Unified Messaging

WHITE PAPER - This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Business Communications | Cost Benefit Analysis | Telephony Services | Telephony Systems | Web Authoring | Web Browsers | Web Conferences | Web Conferencing Services

CASE STUDY - This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
Posted: September 21, 2009 | Published: August 22, 2008


Topics:  Business Communications | Communications Networks | Communications Software | Communications Systems | Exchange Virtualization | Microsoft Office | Microsoft Virtual Server | Unified Messaging | Unified Messaging Systems

WHITE PAPER - This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
Posted: December 10, 2008 | Published: March 1, 2007


Topics:  Business Communications | Business IT Alignment | IT Best Practices | IT Industry | IT Management

WEBCAST - This webcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: September 10, 2009 | Premiered: September 10, 2009


Topics:  Business Communications | Business Processes | Collaboration | Communications Hardware | Communications Networks | Communications Systems | IT Infrastructure | IT Management | Project Management

WEBCAST - In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: September 10, 2009 | Premiered: September 10, 2009


Topics:  Business Communications | Business Development | Collaboration | Communications Hardware | Communications Networks | Communications Systems | IT Infrastructure | IT Management | Unified Messaging

WEBCAST - This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Application Performance Management | Business Communications | Business Processes | Collaboration | Communications Systems | Enterprise Systems | Unified Messaging Systems

WHITE PAPER - Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.
Posted: October 19, 2009 | Published: October 16, 2009


Topics:  Business Communications | Business Intelligence | Business Intelligence Software | Business Management | Business Process Management | Collaboration | Collaborative Applications Software

PODCAST - This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: September 10, 2009 | Premiered: September 10, 2009


Topics:  Business Communications | Business Development | Business Processes | Collaboration | Communications Hardware | Communications Software | Communications Systems | IT Infrastructure | IT Management | IT Management Services | Unified Messaging

PODCAST - In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Business Communications | Business Development | Business IT Alignment | Business Management | Collaboration | Communications Hardware | Communications Networks | Communications Software | Communications Systems | IT Infrastructure | Unified Messaging

PODCAST - This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Application Integration | Business Communications | Business Development | Business Processes | Collaboration | Communications Systems | Unified Messaging

PRESENTATION TRANSCRIPT - This presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: September 18, 2009 | Published: September 17, 2009


Topics:  Business Communications | Business Process Management | Business Processes | Collaboration | Communications Hardware | Communications Networks | Communications Systems | IT Infrastructure