SmartBiz IT Research Library

WHITE PAPER - Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology.
Posted: November 17, 2009 | Published: October 30, 2008


Topics:  Electronic Discovery | Email Archiving | Email Archiving Software | Instant Messaging | Knowledge Management | Regulatory Compliance | Storage Management

WHITE PAPER - Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.
Posted: November 17, 2009 | Published: November 17, 2009


Topics:  Compliance Best Practices | Electronic Discovery | Information Management | Information Standards | Information Storage and Retrieval Systems | Knowledge Management | Legal Compliance Software | Outsourcing | Regulatory Compliance

ANALYST REPORT - As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets.
Posted: November 5, 2009 | Published: October 1, 2008


Topics:  Business Performance Management | Business Process Automation | Data Quality | Enterprise | Knowledge Management | Procurement | Spend Management | Surveys

WHITE PAPER - Take action based on deep process insight with business process management. This white paper shows how your business can not only acquire deeper insight into current business operations, but also how to use that insight to drive performance, productivity and savings throughout your organization with BPM from IBM.
Posted: October 15, 2009 | Published: December 15, 2008


Topics:  Business Intelligence | Business Management | Business Process Management | Business Process Reengineering | Knowledge Management | Operational Support Systems | SOA

WHITE PAPER - A companywide business intelligence deployment that adapts to the analysis needs and styles of key sets of users within the organization is the key to unlocking the true potential of BI. This whitepaper outlines four styles of analysis and explains how to build deployment plans around these key pillars to get the most return on your BI investment.
Posted: October 8, 2009 | Published: July 8, 2009


Topics:  Analytic Applications Software | Business Intelligence | Business Performance Management | Knowledge Management | Market Research | Query Tools | Real-time Analytics | Reporting Software

WHITE PAPER - Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
Posted: October 7, 2009 | Published: April 8, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Business Performance Management | Business Process Management | Decision Support Systems | Executive Information Systems | Knowledge Management

ANALYST REPORT - Given the ever-increasing growth of litigation, investigations and regulatory actions coupled with the explosive growth of electronic records, automation of an organization’s records management policies, processes and business practices is no longer an option; it is now a necessity.
Posted: October 6, 2009 | Published: November 6, 2007


Topics:  Content Management | Content Management Software | Document Management | Document Management Software | Information Management | Information Management Software | Knowledge Management | Knowledge Management Software | Records Management | Records Management Software

WHITE PAPER - The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
Posted: September 28, 2009 | Published: September 28, 2009


Topics:  Backups | Disaster Planning | Disaster Recovery | Downtime | Email Management | Email Management Software | High Availability | IT Infrastructure | Knowledge Management | Microsoft Exchange

WHITE PAPER - The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.
Posted: September 28, 2009 | Published: September 25, 2009


Topics:  Electronic Discovery | Email | Email Archiving | Email Management | Email Security | Email Security Policies | Knowledge Management | Messaging Security | Regulatory Compliance

WEBCAST - View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
Posted: September 9, 2009 | Premiered: February 6, 2008


Topics:  Business Intelligence | CRM | CRM Software | Customer Service | Knowledge Management | Knowledge Management Software | Reporting Software

WHITE PAPER - The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
Posted: August 18, 2009 | Published: April 1, 2008


Topics:  CIOs | CRM | Knowledge Management | Metrics | Productivity | Sales | Sales Force Automation | Sales Representatives

WHITE PAPER - According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment.
Posted: August 6, 2009 | Published: August 5, 2009


Topics:  Backups | Email Archiving | Email Archiving Software | Email Management | Email Security | Knowledge Management | Messaging Security | Software as a Service | Storage Capacity | Storage Management | Storage Resource Management

WHITE PAPER - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Posted: June 29, 2009 | Published: June 1, 2009


Topics:  Collaboration | Document Management | Information Management | Information Retrieval Software | Knowledge Management | Knowledge Management Software | Project Management | Project Management Software | Web 2.0

WHITE PAPER - Today, businesses must work smarter, not just harder - and to do it, they must use information to compete. With ever-greater demands on data resources, organizations need to derive greater value from their existing information.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Integration | Business Intelligence | Business Performance Management | Data Governance | Data Management | Globalization | Information Management | Information Management Software | Information Retrieval Software | Information Storage and Retrieval Systems | Knowledge Management

WHITE PAPER - Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Data Management | Decision Support Systems | Information Management | Knowledge Management