SmartBiz IT Research Library

CASE STUDY - Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection.
Posted: December 3, 2009 | Published: November 20, 2009


Topics:  Identity Management | Identity Management Software | Identity Theft | IT Service Management | Managed Security Services | Managed Security Services Providers | Mobile Workers | Remote Access Security | Remote Computing | Remote Network Management | Remote Users

WHITE PAPER - Mobile technologies are virtually indispensable tools for businesses of every size, and that is causing an associated increase in spending for mobile voice and data communications services. Read this brief paper to learn what you can do to rein in the hidden costs of mobility and reduce costs for your organization.
Posted: December 1, 2009 | Published: January 28, 2008


Topics:  Enterprise Resource Management | Enterprise Systems | IT Management | IT Managers | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Notebook Computers | PDA

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

PODCAST - In this three-part series podcast, hear from an industry expert as he discusses what's new with Windows Phones. Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.
Posted: November 20, 2009 | Premiered: November 20, 2009


Topics:  Application Development | Mobile Device Management | Mobile Middleware | Mobile Workers | Smart Phones | Wireless Services | Wireless Telephones | Wireless Telephony Systems

WEBCAST - This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.
Posted: November 20, 2009 | Premiered: November 20, 2009


Topics:  Handheld Device Security | Handheld Devices | Mobile Device Management | Mobile Middleware | Mobile Workers | Smart Phones

WHITE PAPER - This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.
Posted: November 19, 2009 | Published: November 19, 2009


Topics:  Business Intelligence | Collaboration | Mobile Device Management | Mobile Device Management Software | Mobile Middleware | Mobile Workers | Smart Phones | Unified Messaging | Windows

ANALYST REPORT - In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
Posted: November 17, 2009 | Published: December 1, 2008


Topics:  Broadband Wireless Networks | CIOs | Customer Service | Mobile Device Management | Mobile Workers | Network Managers | Notebook Computers | SMBs | WLAN | Workforce Planning

EGUIDE - Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  Communications Networks | Communications Systems | Email | Mobile Device Management | Mobile Workers | Unified Messaging | VoIP | VPN

WEBCAST - In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.
Posted: November 13, 2009 | Premiered: November 13, 2009


Topics:  Business IT Alignment | Capacity Planning | Data Center Infrastructure Efficiency | Data Center Management | IT Management | Mobile Workers | Server Consolidation | Server Virtualization | Service Level Management | VMware

EGUIDE - In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Communicator (Software) | Handheld Devices | Microsoft Office | Microsoft Outlook | Mobile Device Management | Mobile Device Management Software | Mobile Workers | PDA | PDA Operating Systems | PDA Software | Windows

WHITE PAPER - Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications.
Posted: November 9, 2009 | Published: November 9, 2009


Topics:  Authentication | Authorization | Identification Systems | Identity Management | Mobile Device Management | Mobile Workers | Remote Access Security | Remote Computing | Remote Office Connectivity

WEBCAST - The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.
Posted: November 2, 2009 | Premiered: November 2, 2009


Topics:  Accounting | Document Management | Economic Environment | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Smart Phones | Tax Law

WHITE PAPER - Many organizations have implemented mobility in a tactical and piecemeal manner, not realizing the gains possible from adopting a more strategic approach. This paper explains how to conduct a mobility audit, review your business activities, and develop an effective mobility implementation plan.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Mobile Device Management | Mobile Workers | Wireless Computing | Wireless Infrastructure | Wireless Networks | Wireless Telephony Systems

WHITE PAPER - This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
Posted: October 21, 2009 | Published: October 21, 2009


Topics:  CRM | CRM Software | Mobile CRM | Mobile Workers | PDA Software | Sales and Marketing Software | Sales Representatives | SAP (Product)

WHITE PAPER - Increasingly WAN-centric enterprises make mobile equipment and services more important for business continuity. To determine the role wireless should play in an organization's business continuity plan, IT should consider a mix of factors including type of business, physical locations and applications. Read on to learn more.
Posted: October 19, 2009 | Published: October 19, 2009


Topics:  Business Continuity Planning | Disaster Recovery | Mobile Device Management | Mobile Workers | Wireless Computing | Wireless Hardware | Wireless Infrastructure | Wireless Networks | Wireless WAN