SmartBiz IT Research Library

PRODUCT LITERATURE - CA IP-based service management solutions help you protect and grow your customer base, extend competitive advantage and reduce risk by enabling you to deliver new managed services.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Continuity Planning | Communications Systems | IP Services | Mobile Device Management | Portfolio Management (IT Management) | Project Management | SMBs

PRODUCT LITERATURE - CA IT Management solutions can help you become a more agile competitor and enable you to more efficiently manage both your service portfolio and your service delivery lifecycle.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Portfolio Management (IT Management) | Project Management | Quality Control | Telecommunications Service Providers | Telecommunications Services

DATA SHEET - This document contains the data from the The 3rd Annual ‘ State of Agile Development' survey. Its goal was to report on the status of organizations currently implementing or practicing Agile methods. Read now to learn more.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Collaboration | Customer Satisfaction | Data Management | Organization Change Management | Project Management | Reporting Software | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Testing

WHITE PAPER - This paper explores the impact agile development methodologies are having on the Business Analysts community, what new skills are required, and what BAs can do to ease the transition.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Change Management | Collaboration | Leadership | Project Management | Software | Software Development Life-Cycles | Software Development Methodologies

WHITE PAPER - This document explains how to build a solid internal business case for your projects, examines what is important to the executive, and connects storage solutions to strategic business requirements and initiatives.
Posted: October 1, 2008 | Published: September 30, 2008


Topics:  Business Development | Business Intelligence | Project Management | Risk Management | Storage Management | Supply Chain Management

CASE STUDY - By using FAMIS, Nortel has realized its mandate for an accurate, secure, consistent, and shared repository of information and HOK has created a global reporting system generating global monthly snapshots, developing report scheduling.
Posted: September 29, 2008 | Published: June 7, 2008


Topics:  Asset Management (Finance) | Asset Management Services | Equipment Maintenance Management Software | Project Management | Real Estate Industry

CASE STUDY - Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Accounting | Budgeting | CRM | Customer Satisfaction | Productivity | Project Management | Reporting Software

WHITE PAPER - Discover how leading edge industrial equipment and machinery manufacturers are finding success with help from integrated business systems from Microsoft Dynamics. Read case studies, white papers and more. Return for free offers each month.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Business Process Management | Financial Management | Industrial Equipment | Productivity | Project Management | Purchasing

VIDEO - Whether you're planning a project now, or will in the future, get expert advice and methods to make BI-PM projects run smoothly. From requirements gathering to deployment, find out how to scope, plan and deliver a BI-PM project successfully.
Posted: September 25, 2008 | Premiered: September 25, 2008


Topics:  Business Intelligence Software | Business IT Alignment | Business Performance Management | ERP | ERP Software | Project Management

WHITE PAPER - The Trends in IT Value report is designed to show the trends and drivers that have been steadily increasing the value of IT over time. In this white paper learn more about the 10 most important drivers of IT value.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Best Practices | Business Process Management | Downtime | Project Management | ROI | SOA

TRIAL SOFTWARE - Genius Project4Domino is an easy-to-use, Lotus Notes and web-based project management solution. Use the virtual workplace to manage projects and processes, where internal and external people can be involved. Register for our free trial.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Budgeting | Collaboration | Document Management | Domino | Enterprise Resource Management | Project Management

WHITE PAPER - This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture.
Posted: September 19, 2008 | Published: March 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Data Integration | Data Management Software | Data Quality | Data Warehouses | IT Spending | Master Data Management | Project Management | Risk Management | SOA | Software Development Tools | Software Implementation

WHITE PAPER - Enterprise Change Management (ECM) looks at an enterprise's lines of business, tying together the needs of the business and the developing IT infrastructure. This whitepaper introduces some of the features of ECM.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Change Management | CMM (Capability Maturity Model) | IEEE | ISO | ITIL | Metrics | Process Control Software | Project Management | Six Sigma

CASE STUDY - In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Dashboards | Data Management | Enterprise | ERP | Manufacturing | Project Management | Reporting Software | SAP (Product) | Shop Floor Control

PODCAST - Siebel CRM 8.0 takes user empowerment to the next level with the addition of a simple-to-use rules engine, making industry-leading business rules easily accessible from Siebel.
Posted: September 18, 2008 | Premiered: September 18, 2008


Topics:  Best Practices | Configuration Management | CRM | Customer Service | Oracle (Product) | Project Management