SmartBiz IT Research Library

PODCAST - Attend this Web seminar and see how New Balance is piloting Radio Frequency Identification (RFID) to improve its in-stock positions of select footwear models, and increase unit sales and revenue.
Posted: July 28, 2008 | Premiered: July 1, 2008


Topics:  Benefits | Business Models | Business Process Management | Inventory Management | Inventory Management Software | Radio Frequency Data Communications | RFID | Sales | Sales Information Systems

WEBCAST - This demo explores the steps essential for real time analysis of customer behavior and improved sales strategies.
Posted: July 14, 2008 | Premiered: July 14, 2008


Topics:  CRM | CRM Software | Customer Data Management | Customer Profiles | Sales | Sales and Marketing Software | Sales Information Systems

WHITE PAPER - In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you've got a bunch of fragmented products instead of integrated solutions.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Marketing | Sales | Sales Consulting Services | Sales Information Systems | Sales Representatives

PRODUCT LITERATURE - For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  Customer Data Management | Customer Satisfaction | Sales Force Automation | Sales Information Systems | WLAN

PRODUCT LITERATURE - SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  CRM | Customer Service | Sales and Marketing Software | Sales Force Automation | Sales Information Systems | Sales Order Management | Supply Chain Management

WHITE PAPER - This paper explores factors that impact a company':s ability to effectively manage the sales pipeline and focus on the processes and organizational best practices that can help them overcome their challenges and establish a competitive advantage.
Posted: June 9, 2008 | Published: February 1, 2007


Topics:  CRM | Customer Data Management Software | Lead Generation | Sales and Marketing Software | Sales Channels | Sales Contact Management Software | Sales Information Systems

WHITE PAPER - CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople.
Posted: March 6, 2007 | Published: January 1, 2007


Topics:  Business Process Management | CRM | CRM Hosting | Sales Force Automation | Sales Information Systems | Vendor Selection

PRODUCT LITERATURE - Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.
Posted: January 16, 2007 | Published: September 1, 2006


Topics:  CRM Best Practices | CRM Hosting | Sales Force Automation | Sales Information Systems | Software as a Service

WHITE PAPER - Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.
Posted: November 15, 2006 | Published: November 1, 2006


Topics:  Call Center Management | Call Center Services | Call Centers | Contact Center Management | Contact Center Services | Contact Centers | CRM | Customer Service | Sales Information Systems | SOA

DATA SHEET - STARS is a powerful tool. Once it’s in place, you can make more effective and targeted business decisions.
Posted: April 1, 2004 | Published: January 1, 2004


Topics:  Business Performance Management | Sales Information Systems

PRODUCT OVERVIEW - The combination of Prophet 2004 and the Server Edition is the perfect solution for Outlook based sales organizations that want to add sales opportunity management to Outlook and need to share the data between several to a thousand people.
Posted: March 18, 2004 | Published: March 17, 2004


Topics:  Sales and Marketing Software | Sales Contact Management Software | Sales Force Automation | Sales Information Systems | Sales Order Management

PRODUCT OVERVIEW - Prophet 2004 takes the most important aspects of sales opportunity management and builds them into Outlook so that you are using a single application and contact database to manage all of your important customer communications.
Posted: March 18, 2004 | Published: January 1, 2004


Topics:  Sales and Marketing Software | Sales Contact Management Software | Sales Force Automation | Sales Information Systems | Sales Order Management

DATA SHEET - Cerado’s win and loss service contacts every one of your sales reps after every quarter with an easy-to-complete survey regarding the deals that were won, lost, or slipped out of the quarter.
Posted: February 17, 2004 | Published: January 1, 2002


Topics:  CRM Services | Sales and Marketing Software | Sales Consulting Services | Sales Force Automation | Sales Information Systems | Sales Representatives

PRODUCT OVERVIEW - A large part of Cerado’s value comes from enabling a repeatable process for capturing, managing, and disseminating win/loss information that augments, not hinders, your existing sales process.
Posted: February 17, 2004 | Published: January 1, 2004


Topics:  CRM Services | Sales and Marketing Software | Sales Consulting Services | Sales Force Automation | Sales Information Systems | Sales Representatives

DATA SHEET - Cerado’s Competitive Intelligence Service delivers directly into the hands of sales reps timely, pragmatic competitive information that substantially increases their effectiveness against named competitors.
Posted: February 17, 2004 | Published: January 1, 2003


Topics:  Business Intelligence | Sales and Marketing Software | Sales Consulting Services | Sales Force Automation | Sales Information Systems | Sales Representatives