SmartBiz IT Research Library

PODCAST - Learn how the Software as a Service delivery model can aid companies in upgrading technology and how to choose the right SaaS provider to suit your business needs.
Posted: September 29, 2008 | Premiered: September 29, 2008


Topics:  Email Management | Email Security Services | Microsoft Exchange | Regulatory Compliance | Software as a Service | Software Selection | Software Upgrades | Virus Protection

WHITE PAPER - Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  CRM | Customer Data Integration | Customer Satisfaction | Customer Service Best Practices | Oracle (Product) | Sales Contact Management Software | Sales Force Automation | Software as a Service | Software Selection

WHITE PAPER - The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Application Life-Cycle Management | Financial Applications Software | Financial Management | IT Industry | OEMs | Software as a Service | Software Selection

WHITE PAPER - Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Contract Management | Financial Applications Software | Financial Management | Project Management | SMBs | Software as a Service | Software Implementation | Software Migration | Software Selection

WHITE PAPER - This paper by Ventana Research examines the challenges many growing companies face with their current Financial Management software applications, and how many are turning towards SaaS, on-demand software as an affordable, low-risk alternative.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Financial Applications Software | Financial Management | Payroll Software | Risk Assessment | Risk Management | Software as a Service | Software Selection

WHITE PAPER - Discover the difference between today's newer consumer desktop search products and the mature, tried-and-true business-oriented solutions. Includes a 12-step checklist to help you better evaluate desktop search for the enterprise.
Posted: April 26, 2008 | Published: February 1, 2005


Topics:  Search Engines | Software Selection | Vendor Selection

WHITE PAPER - This document is designed to guide you through the process of selecting an intranet search engine, by addressing in turn a range of key variables that need to be considered.
Posted: April 26, 2008 | Published: April 1, 2004


Topics:  Intranets | Search Engines | Software Selection | Vendor Selection

EDITORIAL RESOURCE GUIDE - This e-book explores real-time data integration methods, benefits and drawbacks of popular enterprise data integration methods and a market overview of platforms and software.
Posted: April 17, 2008 | Published: April 17, 2008


Topics:  AIDC | Cost Benefit Analysis | Data Integration | Data Management Software | Data Quality | Market Trends | Real Time Enterprise | Software Selection | Vendor Selection

WHITE PAPER - This white paper presents a guideline to help you select an ERP system for your FDA validation. Explore a five phase software acquisition life cycle model to help you accomplish these objectives as efficiently as possible.
Posted: March 14, 2008 | Published: March 12, 2008


Topics:  Application Life-Cycle Management | ERP | FDA | FDA Compliance | Food and Beverage Industry | Manufacturing | Manufacturing Industry | Manufacturing Software | Manufacturing Systems | Medical Software | Pharmaceutical Industry | SAP (Product) | Software Implementation | Software Selection | Vendor Selection

TRIAL SOFTWARE - Tableau gives you the interactive power to see patterns, find outliers, and coax insights from your data like never before. Download this free trial to see how the exploration processes enable to you dive into your company's data.
Posted: February 21, 2008 | Published: February 21, 2008


Topics:  Dashboards | Data Management | Data Management Software | Data Visualization | Data Visualization Software | Marketing | Real-time Analytics | Software Selection

WHITE PAPER - Learn nine criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.
Posted: February 21, 2008 | Published: January 1, 2005


Topics:  Customer Service | ERP | ERP Software | Just-In-Time | Manufacturing Execution Systems | Manufacturing Software | ROI | Software Implementation | Software Selection | Strategic Planning | Value Chain Management | Vendor Selection

WHITE PAPER - This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.
Posted: February 8, 2008 | Published: February 8, 2008


Topics:  Call Center Software | Call Centers | Contact Center Management | Contact Centers | CRM | Customer Loyalty | High Availability | Software Selection | TCO | User Experience

WHITE PAPER - Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.
Posted: February 4, 2008 | Published: January 1, 2007


Topics:  Budgeting | Business Process Management | ERP Software | Project Management | ROI | Software Implementation | Software Selection | TCO | Vendor Selection

JOURNAL ARTICLE - Funneling integrated endpoint security features into one product makes for a murky mix of complexity and immaturity.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  Endpoint Security | Software Selection | Vendor Selection

WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  Application Deployment | Application Integration | Business Performance Management | CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software as a Service | Software Selection