SmartBiz IT Research Library

WHITE PAPER - As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Teleconferences | Teleconferencing Services | Teleconferencing Software | Unified Messaging | Unified Messaging Systems | Videoconferences | Videoconferencing Hardware | Videoconferencing Services

ESSENTIAL GUIDE - The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Unified Messaging | Unified Messaging Systems | Videoconferences | Videoconferencing Hardware | Videoconferencing Services | Videoconferencing Software | Web Conferences | Web Conferencing Services | Web Conferencing Software

WHITE PAPER - An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Communications Software | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferences | VoIP

EBOOK - This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: November 9, 2009 | Published: November 9, 2009


Topics:  Collaboration | Communications Networks | ROI | Unified Messaging | Unified Messaging Systems | Videoconferences | Voice Communications Software | Voice Networking | VoIP

RESOURCE CENTER - This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.
Posted: November 6, 2009 | Published: November 6, 2009


Topics:  Collaboration | IP Telephony | Network Appliances | Network Architectures | Network Best Practices | Network Configuration Management | Network Design | Network Infrastructure | Network Management | Network Managers | Network Testing | Networking | Networking Hardware | Productivity | Unified Messaging | Unified Messaging Systems

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

EGUIDE - Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Communications Networks | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Digital Telephony | Telecom Spending | Telecommunications Services | Unified Messaging | Unified Messaging Systems | VoIP

ANALYST REPORT - This report introduces the reader to Unified Communications and to SIP trunking and how it can play a key role in accelerating the deployment of UC. It also provides recommendations on how to evaluate SIP trunking providers and some thoughts for initial deployment.
Posted: October 20, 2009 | Published: February 1, 2009


Topics:  Business Development | Business Intelligence | Enterprise | Enterprise Architectures | Mobile Device Management | SIP | Unified Messaging Systems | Wireless Computing

CASE STUDY - This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
Posted: September 21, 2009 | Published: August 22, 2008


Topics:  Business Communications | Communications Networks | Communications Software | Communications Systems | Exchange Virtualization | Microsoft Office | Microsoft Virtual Server | Unified Messaging | Unified Messaging Systems

CASE STUDY - This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.
Posted: September 18, 2009 | Published: November 14, 2008


Topics:  Email | Email Management | Email Management Services | Email Management Software | Email Server Software | Email Software | Unified Messaging | Unified Messaging Systems

WHITE PAPER - As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
Posted: September 14, 2009 | Published: September 14, 2009


Topics:  Collaboration | Communications Networks | Messaging Software | Network Management | Networking | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP | VPN | WAN | WAN Switching | Web 2.0

EGUIDE - This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
Posted: September 14, 2009 | Published: September 1, 2009


Topics:  IP PBX | IP Services | IP Telephony | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WEBCAST - This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Application Performance Management | Business Communications | Business Processes | Collaboration | Communications Systems | Enterprise Systems | Unified Messaging Systems

WHITE PAPER - As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
Posted: September 10, 2009 | Published: August 19, 2009


Topics:  IP Networks | IP PBX | IP Telephony | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP