SmartBiz IT Research Library

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

WHITE PAPER - This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.
Posted: November 19, 2009 | Published: November 19, 2009


Topics:  Business Intelligence | Collaboration | Mobile Device Management | Mobile Device Management Software | Mobile Middleware | Mobile Workers | Smart Phones | Unified Messaging | Windows

EGUIDE - Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  Communications Networks | Communications Systems | Email | Mobile Device Management | Mobile Workers | Unified Messaging | VoIP | VPN

WHITE PAPER - As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Teleconferences | Teleconferencing Services | Teleconferencing Software | Unified Messaging | Unified Messaging Systems | Videoconferences | Videoconferencing Hardware | Videoconferencing Services

ESSENTIAL GUIDE - The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Unified Messaging | Unified Messaging Systems | Videoconferences | Videoconferencing Hardware | Videoconferencing Services | Videoconferencing Software | Web Conferences | Web Conferencing Services | Web Conferencing Software

WHITE PAPER - An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Communications Software | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferences | VoIP

EBOOK - This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: November 9, 2009 | Published: November 9, 2009


Topics:  Collaboration | Communications Networks | ROI | Unified Messaging | Unified Messaging Systems | Videoconferences | Voice Communications Software | Voice Networking | VoIP

RESOURCE CENTER - This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.
Posted: November 6, 2009 | Published: November 6, 2009


Topics:  Collaboration | IP Telephony | Network Appliances | Network Architectures | Network Best Practices | Network Configuration Management | Network Design | Network Infrastructure | Network Management | Network Managers | Network Testing | Networking | Networking Hardware | Productivity | Unified Messaging | Unified Messaging Systems

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

EGUIDE - Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Communications Networks | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

PODCAST - In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Posted: November 2, 2009 | Premiered: November 2, 2009


Topics:  Computer Telephony Applications Software | Converged Networks | IP Telephony | SIP | Telephony Services | Unified Messaging | VoIP

EBOOK - Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
Posted: October 30, 2009 | Published: October 30, 2009


Topics:  Business Communications | Business Performance Management | Business Service Providers | Communications Systems | Financial Management | Financial Service Providers | IP Telephony | Networking | SIP | Unified Messaging

WHITE PAPER - Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Digital Telephony | Telecom Spending | Telecommunications Services | Unified Messaging | Unified Messaging Systems | VoIP

ANALYST REPORT - The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
Posted: October 20, 2009 | Published: July 23, 2009


Topics:  Communications Networks | Converged Networks | IP Networks | LAN | Network Provisioning | Telecom Provisioning | Telecommunications Carrier Systems | Telecommunications Service Providers | Unified Messaging | VoIP

PRODUCT DEMO - Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Development | Business Logistics | Business Management | Collaboration | Collaborative Product Development | Unified Messaging