SmartBiz IT Research Library

WHITE PAPER - This paper presents service-oriented architecture (SOA) through the eyes of people with different roles within an organization. It will show their needs, challenges and tasks as they relate to SOA.
Posted: November 30, 2009 | Published: May 13, 2009


Topics:  Application Development | Business Intelligence | Business Management | Business Performance Management | Business Processes | Business Systems | SOA

WHITE PAPER - This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments.
Posted: November 25, 2009 | Published: November 24, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Economic Environment | Investments | ROI | TCO

WHITE PAPER - The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Certificate in Computer Programming | Certification Programs | Testing

WHITE PAPER - This paper provides practical advice for knocking down the barriers to AP automation. It also discusses six levels of AP automation.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Billing Services | Billing Software | Billing Systems | Business Intelligence | Business Management | Business Process Automation | Business Process Automation Software | Office Applications Software

WHITE PAPER - This white paper presents 10 common and devastating mistakes that project teams make in defining and managing requirements. More importantly, it discusses how to avoid these traps so you can get your requirements right and develop the right product on time and within budget.
Posted: November 4, 2009 | Published: October 30, 2009


Topics:  Budgeting | Business Management | Document Management | Documentation | Project Management | Project Management Software

WHITE PAPER - To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Service Level Management

WHITE PAPER - IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
Posted: October 30, 2009 | Published: October 30, 2009


Topics:  Business Management | CIOs | IT Departments | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce

WHITE PAPER - This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities.
Posted: October 30, 2009 | Published: April 1, 2008


Topics:  Business Management | Business Process Automation Software | Business Process Management | Manufacturing | Manufacturing Industry | Operational Metrics (Systems) | Productivity | ROI | Small Businesses | SMBs

WHITE PAPER - Efficient operations help you better control costs and enable you to offer more competitive pricing and terms to your customers. SAP Business One, a single, affordable application designed for small businesses, lets you streamline operations, access accurate information quickly, and get a 360-degree view of key business areas.
Posted: October 30, 2009 | Published: February 1, 2008


Topics:  Business Management | Customer Service | Enterprise Applications Software | Productivity | SAP (Product) | Small Businesses | SMBs

WHITE PAPER - Your company's growing fast. Your days are consumed with the flurry of activities it takes to manage that expansion. With the right business management software, you can integrate your business, improve customer service, make more informed business decisions, and move into online sales.
Posted: October 30, 2009 | Published: December 1, 2007


Topics:  Business Management | CIOs | Customer Service | Data Management | SAP (Product) | Small Businesses | SMBs | Software

WHITE PAPER - This paper details non-disruptive strategies for eliminating performance problems in existing data integration environments.
Posted: October 29, 2009 | Published: October 28, 2009


Topics:  Business Management | Business Performance Management | Business Process Management Software | Data Management | Data Management Software | Database Performance Management | Database Performance Management Software | Performance Testing

WHITE PAPER - This paper looks at ways in which an integrated information technology solution can help you keep on top of your chosen markets and sustain growth.
Posted: October 29, 2009 | Published: April 1, 2008


Topics:  Business Management | Business Process Management | Business Process Management Software | Customer Satisfaction | SAP (Product) | Small Businesses | SMBs

WHITE PAPER - Streamlining your business means reducing costs and increasing the amount of time you can spend focusing on outperforming the competition and growing sales –without increasing your head count. The right business management software can help you do just that, and you'll see results that directly affect your bottom line.
Posted: October 29, 2009 | Published: December 1, 2007


Topics:  Business Management | Enterprise Applications Software | Real-time Analytics | Reporting Software | SAP (Product) | Small Businesses | Software Selection | Software Upgrades

WHITE PAPER - To succeed, you need to optimally manage the entire scope of your supply chain network. The SAP® Business ByDesign™ solution helps you ensure efficient and effective supply chain operations and increase transparency and visibility throughout – and control over – your entire supply chain network.
Posted: October 29, 2009 | Published: October 29, 2009


Topics:  Business Management | Productivity | SAP (Product) | Small Businesses | SMBs | Supply Chain Management | Supply Chains

WHITE PAPER - IBM has created a pair of complementary views to bridge the communication gap between the business and the technical perspectives of security to enable convergence in thought and process. The IBM Security Framework addresses the business view, and the IBM Security Blueprint addresses the technical view.
Posted: October 28, 2009 | Published: July 22, 2009


Topics:  Business IT Alignment | Business Management | Business Processes | Business Systems | Compliance (Systems Operations) | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Security Management | Security Policies