SmartBiz IT Research Library

WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Business Communications | Business Consulting Services | Business Development | Business Intelligence | Business Management | Business Processes | Negotiation

WHITE PAPER - This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Business Communications | Cost Benefit Analysis | Telephony Services | Telephony Systems | Web Authoring | Web Browsers | Web Conferences | Web Conferencing Services

WHITE PAPER - This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
Posted: December 10, 2008 | Published: March 1, 2007


Topics:  Business Communications | Business IT Alignment | IT Best Practices | IT Industry | IT Management

WHITE PAPER - Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.
Posted: October 19, 2009 | Published: October 16, 2009


Topics:  Business Communications | Business Intelligence | Business Intelligence Software | Business Management | Business Process Management | Collaboration | Collaborative Applications Software

WHITE PAPER - Read this paper to learn what is Small Business Communication VoIP and what it can do for your business.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Business Communications | IP Telephony | Networking | Small Businesses | SMBs | VoIP