WHITE PAPER:
This paper will help you justify the need for an automated penetration testing product and demonstrate the positive Return on Investment (ROI) that can be achieved.
VIDEO:
This video provides a brief overview of how service-oriented architectures (SOAs) can help the mortgage industry stay on track and provide good service to its customers.
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
EGUIDE:
In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.
sponsored by Permessa Corporation (formerly DYS Analytics, Inc.)
CASE STUDY:
Usage-based cost-allocation has become increasingly popular for organizations looking to change their accounting methods for the way IT usage is charged. Learn about an effective and accurate solution to measure messaging usage.
WHITE PAPER:
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
CASE STUDY:
Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom.
WHITE PAPER:
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
WHITE PAPER:
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
WHITE PAPER:
This white paper was developed jointly by ISACA and IFAC, providing guidance on how to leverage value from XBRL initiatives and compliance requirements, with examples and case studies included.
