ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
In this tip guide, readers will learn best practices for effective case management from technology writer (and ebizQ.com contributor) Crystal Bedell.
RESOURCE:
The workplace and its demands are always changing. That can pose a challenge for attracting, engaging and retaining the best people. This white paper explores survey results of what over 500 HR leaders find to be the best ways to keep up with the industries rapidly changing landscape.
CASE STUDY:
Stratus needed to address 3 key needs: Salesforce.com integration; user access through a familiar Outlook interface; and full self-service visibility for salespeople. The SpringCM Contract Accelerator for Salesforce.com enables Stratus' sales teams to collaborate, share best practices and to streamline contract negotiation and approval processes.
EGUIDE:
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management.
WHITE PAPER:
Collaboration has become an operational necessity for organizations. To succeed in today’s intensely competitive markets, an enterprise must enable collaboration among all members of its global development organization. This requires new tools and processes. Read this paper for insight into deploying an enterprise-class ALM platform.
WHITE PAPER:
The following white paper addresses many of the challenges associated with document workflow and how to ensure that you maintain a smooth and efficient solution.
EBOOK:
Are you on the hunt for single sign-on (SSO) technology? Discover the differences between the numerous approaches to SSO, their benefits, and what works for various types of healthcare organizations. In this guide, health IT expert Rick Krohn shares his advice on choosing the right SSO tech for your practice.
WHITE PAPER:
The following white paper entails exactly what the workflow transformation is as well as expert advice from leading organizations on how to improve upon the integral areas of financial firms.
CASE STUDY:
Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows.
