EGUIDE:
This e-guide offers expert advice for creating a successful omnichannel customer experience by utilizing a unified user interface (UI), service clouds, self-service tools, and more. You'll also learn how to implement a unified contact record for customer interactions so that you can create a consistent, satisfying experience for your customers.
WHITE PAPER:
In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.
WHITE PAPER:
With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity.
RESOURCE CENTER:
Learn more about developing for the BlackBerry platforms with these hands-on exercises: BlackBerry® Browser labs, Rapid Application Development labs, and BlackBerry® Java® Development Environment labs.
WHITE PAPER:
This whitepaper explains how user virtualization works to span both physical and virtual desktops, allowing you to manage all aspects of the user independent of your method of desktop delivery.
WHITE PAPER:
A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.
EGUIDE:
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!
EGUIDE:
In this expert-guide, learn the 4 top challenges facing end-user computing today, from application updates to security. Then, explore how your IT department can address the issue of unified workspaces head-on.
EGUIDE:
In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
CASE STUDY:
In this case-study, you’ll discover how a global, highly regulated law firm was able to eliminate end-user management issues with a people-centric user virtualization solution.
