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Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
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Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
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Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
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This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
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This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
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This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
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Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
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This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
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The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream.