SmartBiz IT Research Library

WHITE PAPER - Organizations that plan an information strategy, make realtime business analytics available to all levels of the organization, and architect an extensible information platform can generate more revenue, lower costs, reduce risk, and predict future outcomes with greater confidence. Read this white paper to learn more.
Posted: November 11, 2009 | Published: September 25, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business IT Alignment | Information Management | Reporting Software | Strategic Planning

WHITE PAPER - Our experience suggests that Enterprise Architecture (EA) governance determines the impact of the architecture team to a great degree. We describe and manage EA governance along six dimensions.
Posted: November 4, 2009 | Published: September 1, 2005


Topics:  Business IT Alignment | CIOs | Enterprise | Enterprise Architectures | IT Infrastructure | IT Management | IT Managers | IT Systems | Strategic Planning

WHITE PAPER - This IBM white paper outlines the risks surrounding Web applications and reviews four layers of security needed in a strategy for end-to end Web protection.
Posted: October 27, 2009 | Published: July 10, 2009


Topics:  Globalization | Internet Security | Strategic Planning | Web Application Security | Web Applications Management | Web Protocols

WHITE PAPER - This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.
Posted: October 26, 2009 | Published: December 17, 2007


Topics:  Business Intelligence | Business IT Alignment | Information Management | Inventory Management | IT Systems | Manufacturing Systems | SAP (Product) | SMBs | Strategic Planning

WHITE PAPER - This white paper will outline the major organizational, cultural, and project considerations that are critical to a successful Agile adoption.
Posted: September 21, 2009 | Published: September 1, 2008


Topics:  Financial Applications Software | Financial Management | Software | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Strategic Planning

WHITE PAPER - By complementing a solid technological approach with an additional protection strategy and the best support services, Global Business Protection offers your company peace of mind, so you can focus on what is really important for your company.
Posted: September 18, 2009 | Published: September 9, 2009


Topics:  Data Loss Prevention (DLP) | Data Management | Data Security | Enterprise Resource Management | Enterprise Systems | Malware | Strategic Planning

WHITE PAPER - This document presents a series of business challenges, why organizations faced them, and how these problems were solved through the use of Business Intelligence best practices.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Budgeting | Business Intelligence | Business Intelligence Software | Business Performance Management | Business Process Management | Business Process Management Software | Business Processes | Dashboards | OLAP | Strategic Planning

WHITE PAPER - A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization.
Posted: September 8, 2009 | Published: March 16, 2009


Topics:  Encryption Standards | Firewall Management | Intrusion Detection | Intrusion Detection Systems | Intrusion Prevention Systems | Security Management | Security Policies | Strategic Planning | Virus Detection Software | Virus Protection

WHITE PAPER - An effective governance program will determine what kinds of data are inputs, outputs or byproducts, and will enable the company to quickly distinguish and process data elements accordingly. Read this paper to learn more.
Posted: August 26, 2009 | Published: August 26, 2009


Topics:  Business Intelligence | Business IT Alignment | Data Governance | Data Management | Data Quality | Environmental Standards | Green Data Center | Green Storage | Strategic Planning

WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
Posted: June 22, 2009 | Published: April 1, 2009


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | Economic Environment | IT Spending | Service Level Management | SLA | Strategic Planning | TCO

WHITE PAPER - This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
Posted: June 8, 2009 | Published: June 8, 2009


Topics:  Best Practices | Collaboration | Product Development | Product Management | Project Management | Software Development Methodologies | Software Project Management | Strategic Planning

WHITE PAPER - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Process Management | CRM | CRM Software | Customer Loyalty | Marketing | ROI | Sales | Software as a Service | Strategic Planning | TCO | User Experience

WHITE PAPER - Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
Posted: January 12, 2009 | Published: January 12, 2009


Topics:  CRM | Enterprise Systems | ERP | Marketing | Sales | Software | Strategic Planning

WHITE PAPER - In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Databases | Enterprise | Project Management | QOS | Quality Control | Strategic Planning | Time Management

WHITE PAPER - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Posted: December 10, 2008 | Published: October 1, 2006


Topics:  Business Environment | Contract Management | Leadership | Marketing | Negotiation | Sales | Strategic Planning | Supplier Relationship Management | Training and Educational Services | Vendor Selection